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Tom Kelley Buick GMC - Service Center

Fort Wayne, IN

4.5
69 Reviews

69 Reviews of Tom Kelley Buick GMC - Service Center

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May 08, 2025

It is the people that make the experience excellent. Nathan listened to us and offered options several times until we found the exact fit for what we needed, what we wanted and what we could afford! All More

by lauraknoke2
Recommend Dealer
Yes
Employees Worked With
Nathan Kinder
May 08, 2025

Great service and great job, keep up the excellent service that you are doing. Thank you. More

by linda.d.ropa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Ernest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Deakyne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Sparkman III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Fortmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Kinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Fraelich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Feller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pay Hynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025

I had the pleasure of working with Denny Waybrite. He was very professional, knowledgeable, and made the experience a pleasant one. I would definitely recommend him and look forward to working with hi More

by RMORIMANNO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denny Waybrite
May 08, 2025

Dedicated and professional service. Great lounge area provided while I wait for my service to be completed. Provided updates on my service timeline. Friendly and curtious staff. More

by Judy K.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex, in Service
May 07, 2025

Service work is always professional and done in a timely manner. Highly recommended for all your service needs. More

by Rugged Moneymaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Kelley
May 07, 2025

He was kind very knowledgeable and helpful! Made the whole repair process smooth and stress free!! More

by shamyrababbitt08
Recommend Dealer
Yes
Employees Worked With
Alex Tussin
May 07, 2025

Everything was completed in a timely manner. I really appreciate the video of things that need fixed and the potential repairs that need done soon, More

by REDDINGNANCY5
Recommend Dealer
Yes
Employees Worked With
Alex
May 07, 2025

I’ve been a long time customer. I appreciate the service manager going out of his way to double check my car was not in need of addition service. More

by Deanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
May 07, 2025

Friendly. Informative. Fast service. Alex is always friendly and helpful. Dealership is clean. Plenty of customer waiting area. More

by troy_lautz
Recommend Dealer
Yes
Employees Worked With
Alex
May 07, 2025

Charged 2 diagnostic fees for my evaluation and it’s been 2 weeks and no update on status of parts. The issues were not of equal complexity and I was charged $175 for each of these assessments. More

by neely0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin
3
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