Tom Kelley Buick GMC - Service Center

Not happy. Had a 8:45 appointment for an oil change and did not get vehicle back until 11:20 for a 30-minute oil change. Had a 8:45 appointment for an oil change and did not get vehicle back until 11:20 for a 30-minute oil change. More

I had a 3 hour wait for an oil change. I had a 9:00 appointment and didn’t get out until noon. I had a 9:00 appointment and didn’t get out until noon. More

Wonderful I was treated with respect as if I was a VIP First off all it’s true and I always tell people about where I get my vechicles and I recommend that they try my dealership before they go some where First off all it’s true and I always tell people about where I get my vechicles and I recommend that they try my dealership before they go some where else. Some of them have bought cars and suv from u guys my one friend just got a suv a few months ago and he love it and the way he was treated More

Excellent service and explained car features very well. Finm Always get excellent service and Kelly makes the purchase of a car smooth and easy. The people at Kelly are friendly, fair and make buying a car a pl Always get excellent service and Kelly makes the purchase of a car smooth and easy. The people at Kelly are friendly, fair and make buying a car a pleasure. More

Great Service Service was great. Took care of my vehicle when I dropped it off and called when it was finished! Would come back again to get my vehicle serviced! Service was great. Took care of my vehicle when I dropped it off and called when it was finished! Would come back again to get my vehicle serviced! More

No communication First off I had to bring my car in to have a problem fixed that they already "fixed" a week before. Then when I arrived I had to wait for my service a First off I had to bring my car in to have a problem fixed that they already "fixed" a week before. Then when I arrived I had to wait for my service advisor to get back to his office. Several people went looking for him. As I sat waiting for my car, I watched every other customer have their service advisor come out and let them know what was going on with their car. I sat there for 4 hours and Jason never came out to tell me what was going on. I finally got up to see what was going on and Jason was at lunch. Very disappointed in the service! More

Superb service Dan in the Service department is outstanding! He is very personable and knowledgeable and makes sure the customer knows what is going on every step of Dan in the Service department is outstanding! He is very personable and knowledgeable and makes sure the customer knows what is going on every step of the way. Overall, the dealership has been amazing ever since I purchased my Enclave! More

Great service! Randy Helton did a great job letting me know what services were needed on my truck. I never once felt pressured into things I didn't need. Will defini Randy Helton did a great job letting me know what services were needed on my truck. I never once felt pressured into things I didn't need. Will definitely return! More

Great Service! It is always a pleasure to have my car serviced here. John Thomas is awesome! I never have to worry about a loaner when I use this dealership. It is always a pleasure to have my car serviced here. John Thomas is awesome! I never have to worry about a loaner when I use this dealership. More

Great experience I had a vehicle that needed work, and I put it off. I broke down, and they fixed it right away, and I got it back the next day! I had a vehicle that needed work, and I put it off. I broke down, and they fixed it right away, and I got it back the next day! More