Tom Kelley Buick GMC - Service Center
Fort Wayne, IN
210 Reviews of Tom Kelley Buick GMC - Service Center
It was the first time I had been there for service, and they were courteous, set proper expectations, and kept me in the know during my appointment. I will be back! they were courteous, set proper expectations, and kept me in the know during my appointment. I will be back! More
Service is a 10 great job kelly in Service she was excellent really knows her job excellent really knows her job More
The team was super helpful and transparent in the process. Did fantastic work quickly to get me back on the road on a tight travel schedule I had. process. Did fantastic work quickly to get me back on the road on a tight travel schedule I had. More
Very pleased with the service, video of car. I take more car for regular oil checks and if a problem appears with my car I use Kelley Buick. I take more car for regular oil checks and if a problem appears with my car I use Kelley Buick. More
getting a new key the price was rediculous ($308. 44) . We have gotten a key fob before and didn't pay over $100. This new pricing is rediculous. 44) . We have gotten a key fob before and didn't pay over $100. This new pricing is rediculous. More
Everything went great I was kept in formed of everything that was wrong and how they would fix it. One thing that I would suggest is that when you’re service advisors go on vacation is that they change thei that was wrong and how they would fix it. One thing that I would suggest is that when you’re service advisors go on vacation is that they change their voice mail message and say that they are on vacation and that the customer needs to contact another service advisor other wise the customer just waits for their service advisor to call them back otherwise everything else was great except that they forgot to put my lug nut security socket back to me and I found out the hard way when I got a flat tire and didn’t have my security socket to change my tire (maybe a free oil change could be given to me for my in convenience) More