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Tom Kelley Buick GMC - Service Center

Fort Wayne, IN

4.6
120 Reviews

120 Reviews of Tom Kelley Buick GMC - Service Center

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June 10, 2025

Tom Kelley is an AMAZING DEALERSHIP i have bought 5 cars from them. An AMAZING TEAM. LOVE THEM DEARLY More

by BRENDAMARSHALL63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Kinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Fraelich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2025

Great timely service. I arrived a little before the scheduled appointment and was met and greeted promptly. I was given an idea of what the process looked like and the o More

by jordansarah29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Wiley
June 08, 2025

I do like the dealership, but this last time the service guy dropped the ball. I waited over 30 min then went and found him! He said the man who checked my car in didn’t let him know I had arrived! Not s More

by VOOT43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of these
June 07, 2025

The people that I have had the opportunity of working with are always professional and respectful of my time. I appreciate that. More

by neciewing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Ernest
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2025

Every time I get service with Paul Coy I have an excellent experience. He does a great job me and my family when they visit. Paul is an excellent representative for Kelley Automotive. More

by millerjr2277
Recommend Dealer
Yes
Employees Worked With
Paul Coy
June 07, 2025

Kelley GMC has Friendly staff service who take care of my vehicle needs without trying to push things I don't need. More

by EBRODFSSP
Recommend Dealer
Yes
Employees Worked With
Alex
June 06, 2025

Clean and good appearance with a good pleasant place to wait while servicing my vehicle More

by LOPSHIRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keli
June 06, 2025

I have always had a positive experience with Tom Kelley Buick service. Work had been completed in the time frame estimated and the costs of service align with the prices I would expect. More

by GPAUGH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2025

Alex is always very professional and friendly. Service is quick, done right with updates on the service. More

by rlhumphrey35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
June 04, 2025

I have my Blazer serviced at the Illinois Rd location. Always have a good experience. No h in sues for me. More

by billabdmarydavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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