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Tom Kelley Buick GMC - Service Center

Fort Wayne, IN

4.6
210 Reviews

210 Reviews of Tom Kelley Buick GMC - Service Center

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July 17, 2025

It was the first time I had been there for service, and they were courteous, set proper expectations, and kept me in the know during my appointment. I will be back! More

by schannen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember her name. But she was awesome.
July 17, 2025

I received all of the services needed for my car. The advisors were very helpful More

by rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Wiley, Andrew, the Operator.
July 17, 2025

Great service and friendly people Usually on time Very efficient and reliable Our service manager is a great person More

by WILMASAYLOR61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Coy
July 17, 2025

Service is a 10 great job kelly in Service she was excellent really knows her job More

by BOBCATT4080
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Feller
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2025

The team was super helpful and transparent in the process. Did fantastic work quickly to get me back on the road on a tight travel schedule I had. More

by Dan Bish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Tussing
July 17, 2025

Very pleased with the service, video of car. I take more car for regular oil checks and if a problem appears with my car I use Kelley Buick. More

by kay.mills4848
Recommend Dealer
Yes
Employees Worked With
Justin
July 16, 2025

getting a new key the price was rediculous ($308. 44) . We have gotten a key fob before and didn't pay over $100. This new pricing is rediculous. More

by sawdustshop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Coy
July 16, 2025

Beautiful, clean facilities. Staff are courteous and helpful. Long time customer and these are all the reason why . More

by Rgriffiths
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department , Jacob Deakyne
July 16, 2025

I've always been pleased with the service I've received at Kelly's. I also love my car and the free car washes! More

by Klassikatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
July 15, 2025

Everything went great I was kept in formed of everything that was wrong and how they would fix it. One thing that I would suggest is that when you’re service advisors go on vacation is that they change thei More

by RESCHBACH2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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