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Tom Kelley Buick GMC

Fort Wayne, IN

4.7
736 Reviews
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555 Grand Nat'l Dr

Fort Wayne, IN

46804

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Showing 736 reviews

June 13, 2025

Awesome customer service! !! I Hope everyone knows how appreciative we are of Christina Gentry! Thank you for blessing us with your knowledge and your skills to find us the be More

by CONNIEVILLAFANAPR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Gentry
June 13, 2025

Although I’ve never bought a car or truck from Kelley Automotive Group, I have been working part time as a Shuttle driver now for over 3 years. Its been a good part time experience. More

by leemrblueda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Ernest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Deakyne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Payton Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Fortmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Kinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Feller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2025

Everything was handled well. From Check-in, to Check-out! bla,bla,bla,bla,BLA! More

by MAS7704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Click
June 12, 2025

Great automotive group. Premier service . The deep rooted Jim Kelley culture is alive and well. More

by glwick55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No name
June 12, 2025

Pleasant people. Nice lounge. Had to wait longer than normal...just over an hour for an oil chsnge. More

by WHITLEYSHERIFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Waybright
June 12, 2025

Salesmen were great. Service dept was awful. Led me to believe that something was included when it wasn’t. Got the surprise when they gave me my bill. They said I misunde More

by GREENGM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Kelley
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2025

The service is great, but the wait time, even with an appointment, is rather long. More

by IAMRMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
June 12, 2025

Very professional and explained everything . Answered questions . Appointment time was exactly when we got there. Waiting area clean and comfortable. Would recommend More

by ASOGLESBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payton Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2025

The people are nice but they can never figure out the issue with our enclave. More

by HAUGHTFAMILY4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
We didn’t buy a car
June 11, 2025

They are always friendly and tell me when something else needs to be done and when. More

by jrhkjh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Anderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The people in the bays
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