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Tom Kelley Buick GMC

Fort Wayne, IN

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Employees
Reviews
Vehicles
4.9
474 Reviews
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555 Grand Nat'l Dr

Fort Wayne, IN

46804

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Showing 474 reviews

April 05, 2023

Ask for Kevin. Best salesman I’ve ever dealt with. Honest and genuine. Double checked to make sure I had no issues a few days after the sale and then double checked More

by Layne08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin
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Apr 06, 2023 -

Tom Kelley Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Tom Kelley Buick GMC Team!

February 22, 2023

Kevin Smith and the whole dealership gave me an my wife a great deal with good service. More

by steve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Smith
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Feb 24, 2023 -

Tom Kelley Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Tom Kelley Buick GMC Team!

February 21, 2023

My wife was leasing a SUV which was getting up there in miles. I wanted to trade that in and lease her a new SUV. I was working with Andrew Anderson, James Yoder, and Zac Washington and they made the dea More

by chargers.yankees
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Anderson
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Feb 23, 2023 -

Tom Kelley Buick GMC responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Tom Kelley Buick GMC Team!

February 13, 2023

They were very helpful in my car buying process. Denny was so nice and informative More

by Taylormdoner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denny Waybright
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Feb 15, 2023 -

Tom Kelley Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Tom Kelley Buick GMC Team!

January 23, 2023

Kevin Smith was very friendly and helpful. During our lease he checked in with us regularly. More

by RLYONS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Smith
Report | Print
Jan 24, 2023 -

Tom Kelley Buick GMC responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Tom Kelley Buick GMC Team!

January 04, 2023

Very helpful and accommodating. Denny and Brian took their time and explained everything. They answered all our questions. More

by neil.gerber
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian McKinley, Denny Waybright
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Jan 06, 2023 -

Tom Kelley Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Tom Kelley Buick GMC Team!

December 31, 2022

The dealership overall very friendly and helpful. The best deal i’ve got purchasing a vehicle. More

by cherylcaris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
reece neuenschwander
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Jan 03, 2023 -

Tom Kelley Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Tom Kelley Buick GMC Team!

December 20, 2022

I definitely recommend this dealership, Kevin Smith helped me with my car purchase! Awesome Experience and I absolutely recommend him! He was fantastic!!! Thank you!!! More

by mbrodriguez0419
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Smith
Report | Print
Dec 21, 2022 -

Tom Kelley Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Tom Kelley Buick GMC Team!

December 17, 2022

The sales person was fantastic. I felt no pressure to buy that day. Answered all questions and was very professional. The staff also worked great with me. Will recommend them to eve More

by Bdey527
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul sparkman 3
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Dec 20, 2022 -

Tom Kelley Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Tom Kelley Buick GMC Team!

November 29, 2022

Dennis Waybright helped us find the car we were looking for. The process was smooth and straight forward. Overall it was an easy, lovely experience. Thanks Dennis! More

by SarahMcLellan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Waybright
Report | Print
Nov 30, 2022 -

Tom Kelley Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Tom Kelley Buick GMC Team!

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