Tom Kelley Buick GMC

Bummer Experiance Bummer I'm not one to leave reviews I called into Kelley automotive asked about a used truck Carfax showed it had Damage and was bought and service Bummer I'm not one to leave reviews I called into Kelley automotive asked about a used truck Carfax showed it had Damage and was bought and serviced at Kelley Gmc so when I call in I get Bill I introduced myself . I could tell right off the bat he was either having a bad day or ? So I ask if he still has the truck he says yes then I ask about the damage reported on Carfax which was provided by Kelley He then Rudely tells me he can only see what I can see and he sells 170 cars a month and can't know every detail about every car . Who wouldn't ask that question buying a 30+k vehicle Bummer I guess only 169 cars this month Bill I guess only good thing that came out of that phone call was me not wasting my time driving to Ft Wayne from Warsaw More

Great Salesman I have used the same salesman twice to purchase new vehicles. I use him because he listens to my questions and/or concerns, , provides me with options I have used the same salesman twice to purchase new vehicles. I use him because he listens to my questions and/or concerns, , provides me with options, and try's to make sure that I am happy with the choices. More

Easy and great customer service!! Honestly I wasn't even thinking I would buy a car that day and my sales person Andrew Anderson was most helpful and listened to my wants and needs. Th Honestly I wasn't even thinking I would buy a car that day and my sales person Andrew Anderson was most helpful and listened to my wants and needs. The whole experience was easy and I never felt pressured, he was top notch in professionalism along with James Yoder and Danny Roller the managers my overall experience was delightful! I would highly recommend Andrew Anderson for any of my family and friends and definitely will be a Tom Kelly customer for life!! More

Great service Went in to look at some trucks and under 3 hrs later I left with one!!! Quick and fair I highly reccomend them to anyone looking for a vehicle Went in to look at some trucks and under 3 hrs later I left with one!!! Quick and fair I highly reccomend them to anyone looking for a vehicle More

Great teamwork! Kevin smith is a great salesman! He worked until I was comfortable with my offer!! I only see him when I ready to trade autos. He is my go to guy! Kevin smith is a great salesman! He worked until I was comfortable with my offer!! I only see him when I ready to trade autos. He is my go to guy! More

Great Service Service was great. Took care of my vehicle when I dropped it off and called when it was finished! Would come back again to get my vehicle serviced! Service was great. Took care of my vehicle when I dropped it off and called when it was finished! Would come back again to get my vehicle serviced! More

New car Always great working with Dennis, he knows his products and how to inform customers of such. I will definitely work with him in the future. Always great working with Dennis, he knows his products and how to inform customers of such. I will definitely work with him in the future. More

No communication First off I had to bring my car in to have a problem fixed that they already "fixed" a week before. Then when I arrived I had to wait for my service a First off I had to bring my car in to have a problem fixed that they already "fixed" a week before. Then when I arrived I had to wait for my service advisor to get back to his office. Several people went looking for him. As I sat waiting for my car, I watched every other customer have their service advisor come out and let them know what was going on with their car. I sat there for 4 hours and Jason never came out to tell me what was going on. I finally got up to see what was going on and Jason was at lunch. Very disappointed in the service! More

Great experience! We had a great experience with low pressure and high dedication from our salesman! We will definitely be back and have already referred family to shop We had a great experience with low pressure and high dedication from our salesman! We will definitely be back and have already referred family to shop here. More

Ashley is amazing. Extremely knowledgeable and professional Jim Kelley is an outstanding , creditable business man. Attentive and thanked us. Ashley was very friendly and very customer service focused. Bot Jim Kelley is an outstanding , creditable business man. Attentive and thanked us. Ashley was very friendly and very customer service focused. Both of them took time to listen and assist us More