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Tom Kelley Buick GMC

Fort Wayne, IN

4.7
654 Reviews
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555 Grand Nat'l Dr

Fort Wayne, IN

46804

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Showing 654 reviews

June 11, 2025

Always courteous, on time and swift service. Addressed a warranty issue that was not scheduled. More

by paynens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Kinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2025

Tom Kelley is an AMAZING DEALERSHIP i have bought 5 cars from them. An AMAZING TEAM. LOVE THEM DEARLY More

by BRENDAMARSHALL63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Kinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Fraelich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2025

Very patient and accommodating and customer focused. I'm very happy with my purchase as well as with the shopping experience More

by CINEMAS.WHOM7J
Recommend Dealer
Yes
Employees Worked With
Scott Dwyer
June 10, 2025

Everyone was super friendly and professional! Never felt pressured to buy. Definitely our best experience at any dealership! More

by KELSEYXWEBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Fortmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2025

Great initial contact. Professional and efficient. Seems to take quite awhile to get an oil change??? 90+ minutes seems like a long time. Especially when the 'checkup' can More

by RHULL79MGB
Recommend Dealer
Yes
Employees Worked With
Mason
June 09, 2025

Great timely service. I arrived a little before the scheduled appointment and was met and greeted promptly. I was given an idea of what the process looked like and the o More

by jordansarah29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Wiley
June 08, 2025

I do like the dealership, but this last time the service guy dropped the ball. I waited over 30 min then went and found him! He said the man who checked my car in didn’t let him know I had arrived! Not s More

by VOOT43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of these
June 07, 2025

The people that I have had the opportunity of working with are always professional and respectful of my time. I appreciate that. More

by neciewing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Ernest
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2025

Every time I get service with Paul Coy I have an excellent experience. He does a great job me and my family when they visit. Paul is an excellent representative for Kelley Automotive. More

by millerjr2277
Recommend Dealer
Yes
Employees Worked With
Paul Coy
June 07, 2025

Kelley GMC has Friendly staff service who take care of my vehicle needs without trying to push things I don't need. More

by EBRODFSSP
Recommend Dealer
Yes
Employees Worked With
Alex
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