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Tom Kelley Buick GMC

Fort Wayne, IN

4.7
727 Reviews
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555 Grand Nat'l Dr

Fort Wayne, IN

46804

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Showing 727 reviews

July 03, 2025

Customer priority was terrific and cooperation was great. It was clear that Stephanie was very informed. More

by RWECKE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Anderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2025

From the time walked in was greeted by Payton with a welcoming friendly smile and she was able to fulfill all the needs that I was looking for in a vehicle sales transaction, she will go far in her care More

by CAMATTAX
Recommend Dealer
Yes
Employees Worked With
Payton
July 02, 2025

Appreciate how efficient everyone is. It makes scheduling, getting back to work and then picking up my car very easy. More

by alliebraun1025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelley
July 02, 2025

This makes my wife and I 3rd vehicle purchase at Kelley Gmc. Dennis is a great guy. Very nice and professional. I am sure this will not be our last vehicle purchased from him. The entire kelley team is gre More

by Davis.jl0515
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Ernest
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2025

It was an easy experience everything was done professionally the waiting area was comfort and allowed individual privacy More

by MKWOOD3029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
July 01, 2025

I was expensive and took a while, but it was done correctly. I was expensive and took a while, but it was done correctly the first time. More

by martin.ross2377
Recommend Dealer
Yes
July 01, 2025

Very professional and friendly. It's a top notch facility. They treat you like you are the only customer. More

by DOUGLASJ46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Kinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Hughes
June 30, 2025

Not very knowledgeable about the vehicles they sale. Experienced A LOT of finger pointing. Very little taking of responsibility. For a very upsetting situation. More

by tdj220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
June 30, 2025

We just purchased our third vehicle from Dennis. I got in touch with him after about 5 years and he remembered exactly who we were, made time to talk to us the same day and started the process for u More

by Teresa Davis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Ernest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike, Finance manager
June 29, 2025

They're always very through in going through our Acadia. Very appreciative of their work More

by dawnc0831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
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