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Tom Kelley Buick GMC

Fort Wayne, IN

4.7
684 Reviews
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555 Grand Nat'l Dr

Fort Wayne, IN

46804

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Showing 684 reviews

May 03, 2025

Friendly people. Service took WAY too long Two hour oil change is ridiculously too long. More

by wtyler102
Recommend Dealer
Yes
Employees Worked With
Kellie
May 03, 2025

Very smooth process getting the car in and out. Change my airbag due to a recall, and fortunately i haven’t had to use it, so I don’t know the quality of service. More

by ch4830
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I only worked with the service dept.
May 03, 2025

I had a great experience when I bought my Terrain there. Brett was an excellent salesman and Alex in service is awesome as well! More

by MICHELEBUEHRER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Feller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025

Friendly. Clean shop. I had a few things that needed done. Money was a little tight, they didn't pressure me into anything I didn't want to take care of that d More

by farkas33
Recommend Dealer
Yes
May 02, 2025

Brought our vehicle in for a noise in the back left side. At first it wasn't making the sound when my husband test drove with the service tech. The next day they heard the noise and was able to fix it. More

by JJFRANE1960
Recommend Dealer
Yes
Employees Worked With
Mason
May 02, 2025

Two and a quarter hours is too long to wait for an oil change. That is with an appointment. More

by lesemv
Recommend Dealer
No
May 02, 2025

It was great. Easy to work with and they were quick to find the car we wanted. More

by landwerlensd
Recommend Dealer
Yes
Employees Worked With
Jacob Deakyne
May 02, 2025

Good customer service They treat their customers well and I usually can wait on getting my car and it's done timely. I only wish the cost of everything was not so high. More

by Twapro7
Recommend Dealer
Yes
Employees Worked With
Mason
May 02, 2025

Great fast service. I always bring my car to tom Kelley gmc. They take care of my car and I know everything is going to be good. More

by EEBUTLER75
Recommend Dealer
Yes
May 01, 2025

The team at this dealership are great. Made the process very easy and I would use them again More

by MICHAEL.HANSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Feller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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