Back

Tom Kelley Buick GMC

Fort Wayne, IN

4.7
665 Reviews
Contact Dealership

555 Grand Nat'l Dr

Fort Wayne, IN

46804

Directions

By Type

Showing 665 reviews

June 16, 2025

Great service on the whole process of purchasing our new Yukon. We will be using Kelley GMC when buying again. More

by SSCHUMACHER70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Payton Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2025

Great service rep and short wait time. Waiting area is set up for working remotely! More

by hyarian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Wiley
June 16, 2025

I went in for an oil change and had to wait a little over 2hrs. I was never given an update on why it was taking so long. More

by JOSHFOLTZ
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul
June 16, 2025

Very professional and cordial, always felt very comfortable. Answered all my questions, was very knowledgeable about the vehicles, and came across very genuine. More

by lilace024
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Deakyne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance - 5 stars
June 16, 2025

Was disappointed with GMC Service Manager,bad customer service, our first time experiencing that with Kelly. We have been customers for over 20 years. More

by danita.lockett
Service Communication
Recommend Dealer
No
Employees Worked With
Dennis Ernest
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2025

They helped me get my car ready for summer. They also helped me fix a problem. More

by clarrissia.rowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
June 14, 2025

We love buying all of our cars from Tom Kelly. I can't imagine going anywhere else. More

by MARKCOFFEE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Rider
June 13, 2025

Although I’ve never bought a car or truck from Kelley Automotive Group, I have been working part time as a Shuttle driver now for over 3 years. Its been a good part time experience. More

by leemrblueda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Ernest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Deakyne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Payton Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Fortmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Kinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Feller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2025

I was well taken care of by the service staff the car lease staff.and the sales staff. More

by KKSTUMPF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denny
June 13, 2025

I love it, enjoy going there for servicing enclave. The People are great and willing to please you. The guy working with me was awesome; can't think of his name right now. Next time I'll it written dow More

by Tmoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of these people, service dept
1
...