Back

Tom Kelley Buick GMC

Fort Wayne, IN

4.7
647 Reviews
Contact Dealership

555 Grand Nat'l Dr

Fort Wayne, IN

46804

Directions

By Type

Showing 647 reviews

June 11, 2025

They are always friendly and tell me when something else needs to be done and when. More

by jrhkjh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Anderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The people in the bays
June 11, 2025

This is a great dealer, always gets my car fixed the first time, in a timely manner More

by NLILLY1017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Ernest
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2025

It’s just got to be too expensive so we will be looking at other dealers. Their hidden profit trick of a thousand dollar paint coating which GM vehicles don’t need ( I worked in the G M paint shop) has cau More

by DANIELCHALFANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Non applicable
June 11, 2025

Always courteous, on time and swift service. Addressed a warranty issue that was not scheduled. More

by paynens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Kinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2025

Tom Kelley is an AMAZING DEALERSHIP i have bought 5 cars from them. An AMAZING TEAM. LOVE THEM DEARLY More

by BRENDAMARSHALL63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Kinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Fraelich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2025

Very patient and accommodating and customer focused. I'm very happy with my purchase as well as with the shopping experience More

by CINEMAS.WHOM7J
Recommend Dealer
Yes
Employees Worked With
Scott Dwyer
June 10, 2025

Everyone was super friendly and professional! Never felt pressured to buy. Definitely our best experience at any dealership! More

by KELSEYXWEBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Fortmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2025

Great initial contact. Professional and efficient. Seems to take quite awhile to get an oil change??? 90+ minutes seems like a long time. Especially when the 'checkup' can More

by RHULL79MGB
Recommend Dealer
Yes
Employees Worked With
Mason
June 09, 2025

Great timely service. I arrived a little before the scheduled appointment and was met and greeted promptly. I was given an idea of what the process looked like and the o More

by jordansarah29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Wiley
June 08, 2025

I do like the dealership, but this last time the service guy dropped the ball. I waited over 30 min then went and found him! He said the man who checked my car in didn’t let him know I had arrived! Not s More

by VOOT43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of these
1
...