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Tom Kelley Buick GMC

Fort Wayne, IN

4.8
482 Reviews
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555 Grand Nat'l Dr

Fort Wayne, IN

46804

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Showing 482 reviews

April 22, 2025

Have purchased several cars through Dennis Ernest. He has always been responsive, honest, and professional in every way. I trust him and would always be my first choice with whom I would want to pur More

by bake4851
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dennis Ernest
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2025

Not happy. Had a 8:45 appointment for an oil change and did not get vehicle back until 11:20 for a 30-minute oil change. More

by chloe6133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex
April 13, 2025

I had a 3 hour wait for an oil change. I had a 9:00 appointment and didn’t get out until noon. More

by MLSAVIEO1804
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
April 02, 2025

Brett was great to work with. He was very knowledgeable and found the exact car we were looking for. He did an outstanding job. More

by lesf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Feller
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2025

We had an excellent experience with Tom Kelley BUICK GMC. Dennis Ernest was a great salesman! He was able to answer EVERY question, and he gave me the best “tour” of my new vehicle! I left the dealership f More

by Eag616
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Dones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Ernest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Mould
March 26, 2025

Dennis is great to work with. Super nice guy. He has been our sales guy for a couple vehicles, will definitely be back. More

by tcusmc1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Ernest
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2025

Outstanding dealership to work with. Thanks for the people and manager for there outstanding support for my new truck. More

by dennisdouble
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Dones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Ernest
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2025

I have been a customer at Kelly Buick Fort Wayne for years. Always get great service. From sales to finance..it was a great experience. Thank you Kelly staff for taking good care of us. My key 3 staff More

by cmcdaniels12261
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Deakyne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Mould in finance.
February 28, 2025

Going through the deal with James Spuller and Dennis Ernest was a very easy and no presser experience, Could not be happier with our purchase of a 2024 Yukon. Great communication, and left no unanswere More

by berrys1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Ernest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Spuller
February 28, 2025

Dennis and the rest of the team worked really hard to get me in the vehicle I wanted in a timely manner and in my price point More

by deasonpaige
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Ernest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh mould
1
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