Tom Hodges Auto Sales & Service

Richard and Steve gave Excellent Customer Service from the beginning of the process of purchasing the vechicle to the end. A positive tone was set when I entered the office. They showed great team work an the beginning of the process of purchasing the vechicle to the end. A positive tone was set when I entered the office. They showed great team work and communication. Thank you for making the transaction a positive experience. Reubey L. Floyd More

Tom and Patrick had some great ideas in helping me with the trade value that I was looking for in my vehicle. They suggested to put my car on consignment and it was a very positive experience. I was happy the trade value that I was looking for in my vehicle. They suggested to put my car on consignment and it was a very positive experience. I was happy with the check I received once the vehicle had sold. Tom Hodges Auto Sales has a great selection of vehicles and is a friendly place to visit and shop. Also their website was easy to navigate and the vehicle description and viewing process was first class! P. Cannon California, Md. More

Tom Hodges made every effort to make our experience with his company as pleasant and professional as possible. We drove from Va. Beach, Va. to Tom Hodges Auto arriving in Hollywood, Md. about 1 p.m. The S his company as pleasant and professional as possible. We drove from Va. Beach, Va. to Tom Hodges Auto arriving in Hollywood, Md. about 1 p.m. The SUV we were interested in was parked at the front door, immaculately cleaned and ready for us to test drive. Richard helped us to adjust and locate the SUV's seats, mirrors etc. and gave us his cell phone number just in case we got lost. The SUV was exactly as advertised and upon our return to the dealership Tom Hodges was there, and along with Richard, went over the entire SUV with us. When questioned about the life of rearend fluid, the response was to send it to the Service Center to have it flushed and new fluid put in. We were given a fair price on our tradein and shown how they arrived at the value for our old car. Pat went through all the paper work with us and explained what we needed to do in Va. He explained everything to us in a non-rushed manner until we were satisfied we understood the papers we were signing. He went over the extended warrenty offer, so that we understood it fully. Periodically, Tom and/or Richard would check to see if they could answer any questions. They were getting together spare keys, owners manuels, etc. and other pieces of info not found in the manuels that would save us time and money. When we left the dealership 90 minutes later we felt well informed and satisified that we had conducted business fairly (for both buyer and seller) with very courteous professionals. The grounds of the dealership were clean as were the cars and office. The staff was friendly and outgoing, but not aggressive or pushy. Tom, Richard and Pat connected well with us and the experience was pleasant and we would certainly return should we be in the market for another car! More