163 Reviews of Tom Gill Chevrolet - Service Center
i have been a customer here for several years and have always been very well taken care of by jeanie. she is great and the rest of the staff are very friendly. the only suggestion i would have is to get r always been very well taken care of by jeanie. she is great and the rest of the staff are very friendly. the only suggestion i would have is to get rid of the sceduling people that are out-of-town because they are also out-of-touch! but kudos to the entire service dept for always keeping it very simple to do business with them. More
I bought my car new at Tom Gill Chevrolet and have taken it there for servicing ever since. I had to have some work done, and it was clear that the car was never inspected or test driven after the work was it there for servicing ever since. I had to have some work done, and it was clear that the car was never inspected or test driven after the work was done. They put their usual spin on it and thew money at it, but I just can't take my car there for servicing anymore. They had three days to do a job that should have taken less than a day, and it still isn't done right. I have a noise coming from the front of the car now that sounds like something rubbing against the tire or the tire wobbling against something. I am not sure if they broke or damaged something or what, but I just can't trust them anymore. If their mechanics/techs didn't do something right or damaged something on my car while working on it and it causes me to crash, well will I even survive the crash? More
I went to Gills place for some work on my car and I needed some regular maitenance as well. I got an estimate on the work - HOLY COW! When I asked what they charged for labor by the hour, they gave m needed some regular maitenance as well. I got an estimate on the work - HOLY COW! When I asked what they charged for labor by the hour, they gave me the run around and were difficult to pin down to exact numbers, but when I finally wrestled it out of them it was $115 an hour. That is highway robbery. No wonder they have that giant building, they are ripping off their service customers. I went to Robke's place the labor for the same job $75. Thats $40 an hour less. I saved $120 on labor alone by leaving Gills place. I bought my car from Gill, and they are overcharging me - their own customer? I will never go back there. When I called back to tell them how much I saved, they acted like they had such better mechanics. Don't believe it - all the mechanics are GM mechanics at the dealerships. It surely is not worth $40 more an hour. That's highway robbery! Keep your money in your pocket - stay away from Gills place. He must have a huge payment on that huge building and he is trying to make it on one customer. That won't be me. More