159 Reviews of Tom Gill Chevrolet - Service Center
Had excellant service here at Tom Gill. Had excellant prices and quick service. I would recommend this dealership to anyone. I will be back for my future services. The new quicklube service is a grea prices and quick service. I would recommend this dealership to anyone. I will be back for my future services. The new quicklube service is a great advantage for my self and others who work during the day and can't seem to find the time to get there vehicle worked on during the day. More
Everything was great with the service dept. They kept me informed on my vehicle which I like. They were very nice to me and took the time to be sure that I understood what was going on with my vehicle. I r informed on my vehicle which I like. They were very nice to me and took the time to be sure that I understood what was going on with my vehicle. I recommend them to all my family and friends. More
We trust Mike in the Service Dept. with our vehicles. This means a lot in today's world. This trust and friendliness is the reason we come back every time. I have never had a bad experience with Mike in This means a lot in today's world. This trust and friendliness is the reason we come back every time. I have never had a bad experience with Mike in service. He is always super friendly and helpful. For us Mike makes this dealership great. More
In for 5k service - change the oil, rotate the tires... not much to it. Service was what one would expect... nothing wrong with it but nothing outstanding either. Turn time was less than I was told to ex not much to it. Service was what one would expect... nothing wrong with it but nothing outstanding either. Turn time was less than I was told to expect. Only brought it to dealer to maintain tire protection but I'm reevaluating the logic in it - not sure it's worth the additional cost incurred for something I'm capable of doing myself. More
I purchased my truck from Mark Miller not quite a year ago. A very knowledgeable, low-key sales person who sized up what I was looking for, excused himself for a few minutes, then pulled up in front with ago. A very knowledgeable, low-key sales person who sized up what I was looking for, excused himself for a few minutes, then pulled up in front with exactly the truck I wanted. Before you know it I was behind the wheel. One of the best vehicle purchase experiences I ever had! In the time since the purchase I have dealt with Rick Daum, Service Advisor, who has been outstanding to work with both in adding accessories and organizing routine service. He's the best at what he does. He keeps me returning to the dealership! Overall, a really fine dealership... More
I have dealt with Rex Tonin for several years. He has always helped me to get in and out as fast as possible, realizing that I need my truck for business. The whole crew will go the extra to accommodate always helped me to get in and out as fast as possible, realizing that I need my truck for business. The whole crew will go the extra to accommodate me as far as getting my truck in for service, since I live some distance out in the country. I have never had any problem with any service from them, nor have I ever been "sold" any I thought I did not need. I first began using them for service at the recommendation of a salesman from one of their competitors. Rex has also helped me in a couple of areas which were on the margins of warranty, pointing out to the "higher ups" that my wife and I are good customers, having leased one and bought two vehicles from them since 2007. More
The service staff is extremely friendly and go to great lengths to answer any questions I had about the "major service" I was having done to my car. My car was scheduled for a minor service and I immediate lengths to answer any questions I had about the "major service" I was having done to my car. My car was scheduled for a minor service and I immediately received a call when the dealership opened explaining that because of my mileage I was due for the major service to keep my powertrain warranty. Michael was not pushy about it in any way and explained how important it was to have it done. He was up front with the pricing and told me when to expect my car to be ready. Upon arrival, my car was still being services, but he kept me totally informed as to where they were in the process. Once the car was done, he was available for any questions or comments I may have had. I enjoy the atmosphere of Tom Gill Chevrolet...they have very friendly staff and are extremely helpful and not the normal "pushy" dealership I've dealt with before. I recommend them to any of my friends needing to purchase a car or have service. More
MICHAEL MONDAY IS AN ASSET TO THE CHEVROLET NAME. WE WERE HAVING A BAD DAY AFTER LANDED AT THE LOCAL AIRPORT AFTER A LONG TRIP. OUR CAR WHICH HAD SAT FOR A WEEK HAD A DEAD BATTERY. THE BATTERY WAS OVE WERE HAVING A BAD DAY AFTER LANDED AT THE LOCAL AIRPORT AFTER A LONG TRIP. OUR CAR WHICH HAD SAT FOR A WEEK HAD A DEAD BATTERY. THE BATTERY WAS OVER 6 YEARS OLD. WE GOT A JUMP AT THE AIRPORT AND WHEN STRAIGHT TO SEARS FOR A NEW BATTERY. THEY WERE VERY RUDE, SO WE WENT DIRECTLY ACROSS THE ROAD THE TOM GILL CHEVROLET AND SPOKE WITH MICHAEL WHO WAS VERY FRIENDLY AND KNOWLEDGEABLE ABOUT OUR PROBLEM. HE HAD A NEW BATTERY INSTALLED RIGHT AWAY AND GOT US BACK ON THE ROAD FOR OUR 2 HOUR DRIVE HOME. I WOULD GIVE THIS DEALERSHIP THE MORE THAT 500% RATING IT DESERVES. More
I have been a customer of Tom Gill Chevrolet for four years and have only good things to say about my experience with the service department. All of the service advisers have treated me with care and res years and have only good things to say about my experience with the service department. All of the service advisers have treated me with care and respect. As consumers I believe we often accept a very low level of customer service, BUT I have been pleasantly surprised and delighted with the excellence and integrity with which I have been treated by Mike and all of the others in the service department. They have always gone above and beyond my expectations. There were mechanical issues with the new car I had purchased (which were not the fault of the dealership). Mike and the other service advisers, along with Jim Shrout, the service manager, were diligent in making sure everything was addressed and all things were handled to my satisfaction. They have always done what they have said they would do, and I am pleased to recommend them. More
He was very friendly and took care of me in a timely manner.He told me what he did to my vehicle and what was wrong with the vehicle. The waiting room was a nice atmosphere to wait for service. I even g manner.He told me what he did to my vehicle and what was wrong with the vehicle. The waiting room was a nice atmosphere to wait for service. I even got free beverages, while waiting for my service to be done. More