Tom Gibbs Chevrolet - Service Center

Your service department is a diamond in the rough! Excellent to do all my automobile service and maintenance requirements. Malik, my service advisor goes well above and beyond to ensure that he excee Excellent to do all my automobile service and maintenance requirements. Malik, my service advisor goes well above and beyond to ensure that he exceeds my expectations. Malik Acton earned a customer one service visit at a time. Thanks. More

Your customer services with friendly accommodating staff are very fantastic. Malik help me though all the ways to facilitate what my vehicle needs to, that includes what is deem necessary for coverage right are very fantastic. Malik help me though all the ways to facilitate what my vehicle needs to, that includes what is deem necessary for coverage rights. Trust and confidence are always be on you guys.Thank you very much… More

Worked with Alex in the service department. He was very honest with us throughout the process and helped us get our vehicle back on the road in a timely fashion. The dealership service pricing He was very honest with us throughout the process and helped us get our vehicle back on the road in a timely fashion. The dealership service pricing was also very competitive. Thank you Alex and Tom Gibbs Chevrolet More

Today, I visited with my dealership for the Auto Butler Service for one of vehicles purchased here. I have been a customer since 2005 and I can honestly say that the professional and personal service I ha Service for one of vehicles purchased here. I have been a customer since 2005 and I can honestly say that the professional and personal service I have been receiving all these years is second to none! It is worthy to note that the team at Tom Gibbs in the persons of Mike Nailor, Michael Bustler, Bill Atwood & Tom Gibbs himself, who know their business well, is the reason I keep coming back! Their professionalism has never waivered! More

Advice: warranty-get your diagnostics-take your vehicle home. Warranty parts takes 1day or 2 to confirm. Vehicle held hostage with promises of completion "soon" home. Warranty parts takes 1day or 2 to confirm. Vehicle held hostage with promises of completion "soon" More

I made an appointment to have the radiator and transmission fluid flushed and changed in my Corvette. I dropped off the car early in the morning and was told they would call me when it was ready. transmission fluid flushed and changed in my Corvette. I dropped off the car early in the morning and was told they would call me when it was ready. Since I never received a call from them I called about 15 minutes before closing and was told my car was in the garage but they hadn’t started work on it. This was after having made an appointment for a specific day two weeks prior. I had to leave my special car with them overnight for simple preventative maintenance. The service writer assured me that he would personally follow up on having my car ready early the next day. Again I had no call the next day and so by the afternoon I decided to call and my service writer for the status on my car. I was told that he was on vacation that day and after several phone transfers to other people I was told the mechanic was just finishing up and my car would be ready in an hour. I was satisfied with the work done but not with the whole run around after having made an appointment two weeks prior. More

Gibbs is the best.. Just wanted to say that any time we have put a car in the garage they have taken care of it as quickly as possible..I have been coming here for years Just wanted to say that any time we have put a car in the garage they have taken care of it as quickly as possible..I have been coming here for years and have always had great service. If we needed it in a hurry, it was there. Work is excellent.. Irene Pickering.. More

Best service around I live in Jacksonville and drive to Palm Coast to get my service. Yes my 2500HD has free oil changes for life, but the service is why I keep going bac I live in Jacksonville and drive to Palm Coast to get my service. Yes my 2500HD has free oil changes for life, but the service is why I keep going back. I have made appointments and got great service and I have stopped in without an appointment and got great service. Each time I was there, the service advisor made me aware of any service up and coming, during the service let's ne know if anything needs immediate attention and when I was done, let's me know if something needs attention next visit. I also noticed they have the same advisors there which means to me that the advisor is more in tune to you the customer. My advisor remembered some things 2 services ago which I forgot about. I am very pleased and can't wait to get another vehicle here. More