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Tom Dolan's Reno Mazda Kia
Reno, NV
364 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 364 reviews
March 02, 2026
Mazda sold us a Lemon. We bought a new 2024 Mazda CX-90 around a year ago. It has a bunch of recalls. We took it in and they said they fixed it. 1 month later and check eng We bought a new 2024 Mazda CX-90 around a year ago. It has a bunch of recalls. We took it in and they said they fixed it. 1 month later and check engine light is back on. They can't look at it and scheduled us 1 month out. I was going to trade it in but found out in 1 year it has lost over 33% of its value. I am now upside down on my loan that I pay $850 per month on. I don't recommend Mazda. More
by wilkinsont22
Employees Worked With
Stefan Precup, Nick Martinez, Narciso Esparza, JOHN RICHMOND, ALEX HAWVICHORST, BAYLEE KENNEDY, Aaron Flaton, Glenn Pettis, James Sandoval, Angel Ramirez
November 01, 2025
Clean environment , they let you know on video what they are doing when servicing your vehicle . Aaron is awesome !!!! I trust them with my car and trust is Very important.to me as a customer . Highly recom are doing when servicing your vehicle . Aaron is awesome !!!! I trust them with my car and trust is Very important.to me as a customer . Highly recommend . More
by eloisedelponte
Employees Worked With
Aaron
September 23, 2025
Took my car there to get a bunch of things serviced. They charged me in excessive amount and kept my car for a week not to fix any of my problems. They charged me in excessive amount and kept my car for a week not to fix any of my problems. More
by Robinsonjasmine5150@gmail.com
Employees Worked With
Aaron imfeld, Stefan Precup, Nick Martinez, Narciso Esparza, JOHN RICHMOND, ALEX HAWVICHORST, BAYLEE KENNEDY, Aaron Flaton, Glenn Pettis, James Sandoval, Angel Ramirez
March 05, 2025
Excellent service for my Miata. Normal service, full safety check. Plus factory recall update. This was done with a very thorough inspection at arrival; an estimate for the servi Normal service, full safety check. Plus factory recall update. This was done with a very thorough inspection at arrival; an estimate for the service that was accurate. Completed in a most timely manner. In addition a navigation system correction is needed and a recommendation/estimate that is accurate was provided. More
by Zipron5
Employees Worked With
Aaron (service)
February 14, 2025
I am very impressed with the level of customer service provided by Dolan Mazda. They make sure to take care of their customers. While waiting for an oil change on my car I was offered drinks, snacks, an provided by Dolan Mazda. They make sure to take care of their customers. While waiting for an oil change on my car I was offered drinks, snacks, and even asked if I needed a ride somewhere. They made sure I was notified as soon as my car was finished and even washed it. I recommend Dolan Mazda for their excellent service. More
by LQUINES26
Employees Worked With
Vanessa service
January 09, 2025
Steve in the Service Department helped me get the 5000mile oilchange/tire rotation completed on my 2024 Mazda CX50 but, after 4 months the Stargard still doesn't work. The Salesmen at Dolan Mazda nee 5000mile oilchange/tire rotation completed on my 2024 Mazda CX50 but, after 4 months the Stargard still doesn't work. The Salesmen at Dolan Mazda need to stop selling the Stargard product if it can't be activated on a CX50. More
by gcottle
Employees Worked With
Kyle Lemberes Sales, Steve Thayer Service Advisor, Luis Vega
November 01, 2024
I had the first maintenance and tire rotation completed on my CX50 at this dealer. They completed the job with the correct parts and knowledge about Mazdas. Aaron and Kyle in Sales know a lot about new car on my CX50 at this dealer. They completed the job with the correct parts and knowledge about Mazdas. Aaron and Kyle in Sales know a lot about new cars and are very helpful. More
by gcottle
Employees Worked With
Aaron Imfield
March 28, 2024
Traded in my 2017 Kia for a preowned 2019 Sorento all online. I did my research first for the trade in value for my old vehicle. Kia was right in line with the trade in values I found online. Made an app online. I did my research first for the trade in value for my old vehicle. Kia was right in line with the trade in values I found online. Made an appointment to test drive the Sorento, and we decided to buy it. There was no haggling about the trade in price. We bought our original Kia from Tom Dolan's that why we went back to them. This dealership does not work on commission so there is no trying to upsell. Ben was our contact for this purchase, and he was more than helpful and knowledgeable. All in all a great experience. More
by hobbytarleton1136
Employees Worked With
Cody Paxton, Ben Westby
