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Tom Bush Volkswagen

Jacksonville, FL

4.8
311 Reviews

9850 Atlantic Blvd

Jacksonville, FL

32225

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311 Reviews of Tom Bush Volkswagen

June 20, 2025

Amazing service! Victor is an amazing Sales Agent. Definitely will recommend Tom Bush for Used and New Cars. More

by Tierra Brown
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor
Jun 23, 2025 -

Tom Bush Volkswagen responded

Thank you for the glowing review! We're delighted to hear that Victor provided amazing service at Tom Bush Volkswagen. We appreciate your recommendation and look forward to assisting you again in the future!

June 14, 2025

Outstanding . I have never been treated any better by Jennifer. I had a battery problem and was taken in right away . Jennifer kept me informed of my cars progres More

by Invtch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer in service
Jun 16, 2025 -

Tom Bush Volkswagen responded

Thank you for sharing your experience with us! We're delighted to hear that Jennifer and the team at Tom Bush Volkswagen provided outstanding service. We appreciate your continued trust in us, and we're always here to help with any of your automotive needs!

June 13, 2025

Good service under warranty, no issues. I am satisfied with the repairs Tom Bush service department performed. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in Service, Kenny Loh
Jun 13, 2025 -

Tom Bush Volkswagen responded

David, we're delighted to hear that you're satisfied with the service from our team at Tom Bush Volkswagen. Thank you for trusting us with your vehicle's repairs!

April 10, 2025

Staff is always professional, courteous and efficient. The work was done in a timely manner and done within the estimated cost. Very good experience. More

by Way2Slow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hume
Apr 11, 2025 -

Tom Bush Volkswagen responded

Thank you for sharing your positive experience with us at Tom Bush Volkswagen! We're delighted to hear that our team provided professional and efficient service. We look forward to assisting you again in the future!

January 06, 2025

It took me a month to get my oil changed. I left a message for a call back twice, they never called. Then they said earliest appointment was for a drop off. Ok did that but they asked why do More

by Carolyn Cancilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Jan 06, 2025 -

Tom Bush Volkswagen responded

Carolyn, I'm sorry to hear about the inconvenience you faced with your oil change appointment. We strive for efficient service and clear communication, so it's disappointing to know we fell short here. If there's anything further you'd like to discuss or if I can assist in any way, please feel free to reach out. Thank you, Scott Clemons - Service Manager - (904) 371-4370

November 20, 2024

I was scheduled for a servicing and was taken on time. While waiting I was updated on the progress of the service and notified after a reasonable length of time that my car was ready. I had not been to To More

by Labbekatz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean was very helpful and courteous
Nov 21, 2024 -

Tom Bush Volkswagen responded

Thank you for sharing your experience with us at Tom Bush Volkswagen! We're glad to hear that our team was courteous and efficient during your visit. We appreciate the feedback and look forward to serving you in the future!

October 22, 2024

Sean in the service department was wonderful! I brought my vehicle in for a standard oil change, and he was very welcoming and especially helpful in making sure my scheduled appointment was c More

by Romano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Oct 22, 2024 -

Tom Bush Volkswagen responded

Romano, we're delighted to hear that Sean provided such excellent service during your visit at Tom Bush Volkswagen. Thank you for sharing your experience and recognizing his efforts!

October 12, 2024

The service department has an exceptional team of professionals. They are courteous and offer options when I bring them my car for service. More

by opswiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thaddeus Bruce
Oct 15, 2024 -

Tom Bush Volkswagen responded

Thank you for recognizing the exceptional service team at Tom Bush Volkswagen! We're glad to hear they provided courteous and helpful options during your visit. We appreciate your support and look forward to serving you again!

October 12, 2024

We are long time customers of Tom Bush VW. The sales and service are top notch. More

by 11karenpingel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hume
Oct 15, 2024 -

Tom Bush Volkswagen responded

Thank you for being part of the Tom Bush Volkswagen family. We are grateful to have earned your loyal business!

October 05, 2024

Alan did a very nice job. This was my first time at this VW dealership. I’ll be returning for my next service. More

by JoVW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
Oct 07, 2024 -

Tom Bush Volkswagen responded

We're delighted to hear that Alan made your first visit a positive one at Tom Bush Volkswagen! We look forward to welcoming you back for your next service.

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