Tom Bush Volkswagen
Jacksonville, FL
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307 Reviews of Tom Bush Volkswagen
It took me a month to get my oil changed. I left a message for a call back twice, they never called. Then they said earliest appointment was for a drop off. Ok did that but they asked why do I left a message for a call back twice, they never called. Then they said earliest appointment was for a drop off. Ok did that but they asked why do that? Just wait! Did that too but the inconvenience of finding someone to drop me off was rediculous as was this whole experience. I won’t return ever to this dealership. More
I was scheduled for a servicing and was taken on time. While waiting I was updated on the progress of the service and notified after a reasonable length of time that my car was ready. I had not been to To While waiting I was updated on the progress of the service and notified after a reasonable length of time that my car was ready. I had not been to Tom Bush in a long time and they were very courteous and efficient. More
Sean in the service department was wonderful! I brought my vehicle in for a standard oil change, and he was very welcoming and especially helpful in making sure my scheduled appointment was c I brought my vehicle in for a standard oil change, and he was very welcoming and especially helpful in making sure my scheduled appointment was completed on time and even sooner than anticipated. I also want to point out that the communication he provided on the status while waiting for the service was great. Thank you so much Sean! More
My service appointment was completed in a timely manner as was their shuttle service! Sean was pleasant and helpful providing explanations on my service. Thank you for a good experience at your dealershi as was their shuttle service! Sean was pleasant and helpful providing explanations on my service. Thank you for a good experience at your dealership! More
Very happy with services. They preformed when two other dealers and VW national were unable or unwilling to provide needed service. Service was provided very timely and pleasa They preformed when two other dealers and VW national were unable or unwilling to provide needed service. Service was provided very timely and pleasantly. I recommend them heartily. More
As always customer services handling by the service assigned advisor has been phenomenal!Scheduled time and date were exceptionally fine in a reasonable time allotted for it. assigned advisor has been phenomenal!Scheduled time and date were exceptionally fine in a reasonable time allotted for it. More