Tom Bush BMW of Orange Park

Excellent customer care. Clem takes great care with his customers every time. He makes sure everything is correct before you leave BMW Clem takes great care with his customers every time. He makes sure everything is correct before you leave BMW More

Don Newell is the BMW Genius at Tom Bush Orange Park and he helped me immensely to understand the amazing technology in my XB7. Don exceeded my expectations significantly in our session. I expected him he helped me immensely to understand the amazing technology in my XB7. Don exceeded my expectations significantly in our session. I expected him to explain the new technology in my car, but he did it in an amazingly efficient and logical way. Another thing I did not expect was his explaining the logic of why the technology was designed the way it was and the safety reasons driving it. Don was clear concise and direct, showing patience when needed and speed when appropriate. I smiled when I learned of the BMW Genius title that Marketing has placed on Don and his associates, but now that I have experienced his handiwork, I think the title is appropriate. Not only is Don knowledgeable, but he also presents his knowledge in a very understandable and effective manner. When Don completed our session, I checked the notes I had made of questions I wanted to be certain I had answers, he had covered all of them and many more. He is a wonderful representative of Tom Bush BMW Orange Park and BMW Worldwide. More

I had an appointment that was scheduled they immediately started the service. And the service was very informative video was awesome showed me everything that need to be repaired which the service was under started the service. And the service was very informative video was awesome showed me everything that need to be repaired which the service was under warranty. It was a pleasure and the video makes everything more believable. More

Ryan is a great salesman he took great care of us He is vary professional. He did everything. he said he was going to do it. thank you Ryan from the Jenkins. vary professional. He did everything. he said he was going to do it. thank you Ryan from the Jenkins. More

Good and friendly service, walked me through everything going on with the car, teed up potential/future issues the car could face and to be on the lookout for going on with the car, teed up potential/future issues the car could face and to be on the lookout for More

Jennifer went out of her way to me, Outstanding customer service, Thank you very much. She really has Always provided Excellent communication skills keeping me informed on every visit! It’s always a pleasur service, Thank you very much. She really has Always provided Excellent communication skills keeping me informed on every visit! It’s always a pleasure for me to see Jennifer Franke!! BMW move her up!!! More

Good service. Tommy is a very good Service writer. Very knowledgeable and knows the product. The Service Tech that checked our BMW was very good explaining what wa Tommy is a very good Service writer. Very knowledgeable and knows the product. The Service Tech that checked our BMW was very good explaining what was going on with the A/C system. More

Mr Clem, very informative and helpful, during the process. Explai action needed for our BMW process. Explai action needed for our BMW More

First class treated with respect from start to finish . Best dealership experience I’ve ever been associated with from the moment I passed off my key to the personal service assistant to the video of my se Best dealership experience I’ve ever been associated with from the moment I passed off my key to the personal service assistant to the video of my service . More

Well organized, knowledgeable staff. Our sales person Ryan was excellent throughout the entire purchasing process, I would give him 10 stars. Jorge in finance was excellent too, he did h Our sales person Ryan was excellent throughout the entire purchasing process, I would give him 10 stars. Jorge in finance was excellent too, he did his part efficiently...totally wonderful. A fantastic experience. More