Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Tom Boland Ford, Inc. - Service Center
Hannibal, MO
23 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
23 Reviews of Tom Boland Ford, Inc. - Service Center
Sort by
March 26, 2025
We have purchased three vehicles at Boland. Service has always been good. Only complaint on our last visit was the service writer. I told him the problem and made an appointment to fix it. Inst Service has always been good. Only complaint on our last visit was the service writer. I told him the problem and made an appointment to fix it. Instead of fixing it, they diagnosed it and said I needed to make another appointment to fix it. Also, he was somewhat condescending toward us when he told us the price to fix it. I reminded him we had an extended warranty that would cover it. He said he didn’t think it would and hadn’t even checked. He ended up checking and it was covered. So I had to make another appointment and bring it back. He really doesn’t have a good bedside manner, and I would prefer to not deal with him again. More
by Wranglerkenny
Verified CustomerEmployees Worked With
March 22, 2025
I was very impressed on how Mike Wisdom really worked hard with us to get us into our new Ford Edge. The dealership wasn’t pushy into getting us into a vehicle and the service was some of the best I’ve hard with us to get us into our new Ford Edge. The dealership wasn’t pushy into getting us into a vehicle and the service was some of the best I’ve ever experienced. More
by Ryan Olson
Employees Worked With
February 24, 2025
I called with an uncertain problem. They easily accommodated picking up the car and clarifying and then rectifying the problem. They easily accommodated picking up the car and clarifying and then rectifying the problem. More
by NOName
Employees Worked With
This was quicklane not sales
February 08, 2025
No issues have always been treated nicely and fairly. Everything has been done to my satisfaction Everything has been done to my satisfaction More
by garydouglas50
Employees Worked With
February 01, 2025
They always try to make me happy with their sales and service. That can be a big job sometimes. service. That can be a big job sometimes. More
by russgoodhart
Employees Worked With
December 04, 2024
I was very satisfied with my interaction with the service department, especially the service manager. I will be happy to continue servicing my vehicle there department, especially the service manager. I will be happy to continue servicing my vehicle there More
by revtop
Employees Worked With
November 19, 2024
These guys are great! Always nice, professional, and they do amazing work. I can rest assured that my vehicle is well taken care of. Always nice, professional, and they do amazing work. I can rest assured that my vehicle is well taken care of. More
by Rebekah
Employees Worked With
Braxton, I cannot remember his name but the other guy working at the desk was great also
November 07, 2024
Fast curious service. Great technician with ability to explain what is being done. Will always return for service Great technician with ability to explain what is being done. Will always return for service More
by helloosmiley
Employees Worked With
