Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
53 Reviews of Alfano Nissan - Service Center
Sort by
May 05, 2025
Service center sucks. Nothing but problems. Brought car in for a oil related problem. Car was under warranty. They told me it was fine. Oil level was ok. It was not. Mecha Nothing but problems. Brought car in for a oil related problem. Car was under warranty. They told me it was fine. Oil level was ok. It was not. Mechanic must have leaned on and accidentally broke a brake module glued it and put a piece of electrical tape on it as a fix and sent my wife and child back in the car. A week later i was backing down the driveway and no brakes. Luckily my wife and 8 year old were not in the car. I brought the car back and they played it off like it was no big deal. I ended up finding the part on Amazon brought it to them then they told me i had to come back because it was 3:30 and it was to late to install. It was one screw and took me less than a minute to install in their driveway. Oil light came on again a few months later again. I drained the oil and 1 quart came out. I brought it back and told them it was the turbo. They topped off oil again and told me to bring it back "In awhile". Car is only driven a couple of miles a day. A few months later oil is down again. I bring it back. Now they tell me it's the turbo and it needs to be replaced but the $3500 dollar service contract i purchased from them is now expired. Thanks a##$22!!!'s worst mechanics, worst service department ever.Quinn is a f in Dick. Rude A$$h@l3. I hate this place. Don't ever trust these people with your car. More
by alarmguyss
Employees Worked With
Quinn Bannon
December 09, 2024
I brought my Altima in on Saturday for an oil change and Dan and everyone else was very nice. They even washed my car. My 2020 Altima is a great car and I don't drive long distances so I just go here for Dan and everyone else was very nice. They even washed my car. My 2020 Altima is a great car and I don't drive long distances so I just go here for service and everyone is always helpful. More
by Gr
Employees Worked With
Dan Allegrini, Quinn Bannon
November 17, 2024
All staff very helpful. Thanks to Ben,Michael,and Raoul. Service department manager Dan very helpful with any way he can help your. Thanks to Ben,Michael,and Raoul. Service department manager Dan very helpful with any way he can help your. More
by gailschibi
Employees Worked With
Ben,Raoul,andMichael, Dan Allegrini, Quinn Bannon
October 07, 2024
service department was great had purchased a car online not from Todd Nissan and they still went out of their way to help me!! replaced a transmission in less than 2 days, provided a loaner car and got th not from Todd Nissan and they still went out of their way to help me!! replaced a transmission in less than 2 days, provided a loaner car and got the parts in and installed earlier than expected Nothing but good things to say about the dealership More
by Tweet
Employees Worked With
Dan Allegrini
September 12, 2023
I wouldn’t recommend the service department. Dan told me that I needed two new oxygen sensors in my truck. I had them install new oxygen sensors. Paid about a grand .The oxygen sensors don’t work Dan told me that I needed two new oxygen sensors in my truck. I had them install new oxygen sensors. Paid about a grand .The oxygen sensors don’t work properly and I had an independent test done which shows the oxygen sensors aren’t functioning correctly. Dan refused to fix my trucks oxygen sensors. I have asked Dan to speak to the manager Patrick Bayless multiple times no returned phone calls. My experience with the dealership service department is they give the run around and I feel Dan was dishonest with me on multiple occasions. I have been dealing with this since February of this year 2023. No progress has been made. No supervisor ever called me back. Very unprofessional service department in my opinion. I’m looking into filing a complaint with the DMV. “After giving this review about 15 mins I was called by the service manager Quinn. He spoke to me in a very unprofessional manner in my opinion. My car was taken to the Mitsubishi Dealer Ship which I have paperwork from to prove it. In addition it was taken to Fire Stone and I have paperwork from to prove it. So the reply was inaccurate.” I no longer want any contact with County Line because of the way I was spoken to and I will be submitting a complaint to the DMV. I’m very disappointed with the service from them. More
by rdechiara391
Employees Worked With
Colin , Dan Allegrini
