Todd Nissan of Torrington

Trust, confidence and excellence in communications This evaluation is seasoned over having had the pleasure of dealing with Todd Geffert and Alfano Nissan with great results and continued confidence ov This evaluation is seasoned over having had the pleasure of dealing with Todd Geffert and Alfano Nissan with great results and continued confidence over multiple years and transactions. Todd is most courteous, professional and knowledgable and prioritizes understanding our goals and needs. His guidance and direction and his explanation of the features for example - on the Nissan Rogue directly enabled my wife and I to make informed decisions on the transactions we make at Alfano over the past 3 plus years in our engagement with him and the dealership. What's more is that we've witnessed over the years David Alfano's commitment to improve his entire offering and presentation to the public in our opinion. A new and bright customer friendly facility with professional staff and every customer convenience. This dealership is very customer focused, respectful, courteous and they welcome you as a member of the family in all honesty. New Car auto dealerships are highly competitive enterprises. Alfano Nissan has successfully differentiated themselves with a positive edge above their peers because of its leadership, ability to empower its apparently well trained staff to meet the needs of customers in all facets of automobile leasing and/or ownership. My wife and I welcome this "full disclosure" type of experience and Alfano Nissan with Todd's skills and abilities to introduce us to their credit professional, his introductions to the service technicians and all the staff quite frankly make us feel welcomed within this family oriented organization. Transparency, knowledge, great communication and their sense of client commitment with a sense of humor during our engagement with this dealership really highlights our experience. We're very confident in these folks. They treat us like family. We appreciate that and we will be back! More

Enjoyable. No pressure Todd was knowledgeable and helped direct us to cars that would not aggravate my chronic back pain. He went over the features of the cars and our test Todd was knowledgeable and helped direct us to cars that would not aggravate my chronic back pain. He went over the features of the cars and our test drive had enough rough road to see if it would aggravate my pain. In the end we felt as though we got the best price given the options in the car. We will continue to use Alfano in future. More

purchase car. Made appointments to look at car. Alfanso was second on list. They had the car I was looking for. Went for the test drive made my decision 10 minutes Made appointments to look at car. Alfanso was second on list. They had the car I was looking for. Went for the test drive made my decision 10 minutes into the ride. They made me offer could not pass up More

service Check tire pressure light came on day after I brought my car hoy appointment next day. Service was great O was out within 30 minutes. The service a Check tire pressure light came on day after I brought my car hoy appointment next day. Service was great O was out within 30 minutes. The service area was neat and clean More

Great customer service! Customer service was great . Benjamin made sure I was totally satisfied ! He was patient with and explain things step by step answered all my question Customer service was great . Benjamin made sure I was totally satisfied ! He was patient with and explain things step by step answered all my questions and concerns! More

On a mission for a used car for my mother Met Dan outside, explained our situation. He immediately checked the inventory and found the perfect vehicle. He was personable and accommodating. My Met Dan outside, explained our situation. He immediately checked the inventory and found the perfect vehicle. He was personable and accommodating. My parents are thrilled! More

excellent experience Dan was excellent with us for our first Alfano purchase. The experience was worth the trip. The explanation of the many features which the car offere Dan was excellent with us for our first Alfano purchase. The experience was worth the trip. The explanation of the many features which the car offered was very helpful to operate the car. Dan took the time to make sure that we were all set and repeatedly asked for questions. The experience we had was breath taking compared to other dealers we visited. More

Gen Mgr Jon Alfano at first thinking my new car purchase wasnt turning out like I thought, Jon Alfano turned it ALL around & made everythg Great!! I left smiling, very h at first thinking my new car purchase wasnt turning out like I thought, Jon Alfano turned it ALL around & made everythg Great!! I left smiling, very happy! More

Awesome I bought a 2012 Nissan Rogue on Friday, June 15th 2018. Everything was going wrong on my end. But Dan and Ben were awesome helping me every step of th I bought a 2012 Nissan Rogue on Friday, June 15th 2018. Everything was going wrong on my end. But Dan and Ben were awesome helping me every step of the way!! Thanks for helping me be able to drive away that day in my new to me car!!! I love it and have enjoyed driving it. Everyone is amazed how clean it is inside and out. I will send anyone I know to you. More

Todd was helpful, low pressure, easy to work with. This is a smaller, family owned dealership, and it really felt that way. Todd abd the team were easy-going, and were able to meet the price that we c This is a smaller, family owned dealership, and it really felt that way. Todd abd the team were easy-going, and were able to meet the price that we could afford for the Frontier that we wanted. I never bought any vehicle from the dealership before your day went in expecting to be pressured. It was nothing like that. None of the “let me just check with my manager“ meetings, followed by the manager coming out to add a little pressure for the sale. I would definitely recommend these folks to a friend. More