Todd Nissan of Torrington

Sales Review Jasmine was pleasant to work with. Professional and helpful. Dealership overall is a decent place to buy a vehicle. Service department is also decen Jasmine was pleasant to work with. Professional and helpful. Dealership overall is a decent place to buy a vehicle. Service department is also decent to work with. More

Great company, great people Thank you Alfano! I appreciate your entire company, the service is fantastic, the car selection is fantastic and the customer service is fabulous. N Thank you Alfano! I appreciate your entire company, the service is fantastic, the car selection is fantastic and the customer service is fabulous. Nice job! More

I just purchased a new Nissan from Alfano. I delt with Marshall. He was excellent. Not only did Alfano Nissan give me the best price but the entire sales end was excellent Great experience!!! Thanks Marshall. He was excellent. Not only did Alfano Nissan give me the best price but the entire sales end was excellent Great experience!!! Thanks More

My family has done business with the Wilson dealership for years. However, when Alfano Nissan took over, the customer service experience was a nightmare. They are great until you get to the paperwork. The for years. However, when Alfano Nissan took over, the customer service experience was a nightmare. They are great until you get to the paperwork. Then they try to sneak in hidden fees, and the attitude of trying to "push" the car onto the customer is quite apparent. I wasted 6 hours of my time, beginning with a verbal quote on a car for $16,000 and by the time fees, additional "services" and even a $300 "key fee" was added, my base price (NOT including taxes and reg) was almost $20,000! The manager was rude, unprofessional and arrogant. Alfano is an underhanded, sneaky dealership. They even submitted my credit to three different financing companies and, even though I never purchased a vehicle through them, I was denied financing because Alfano submitted a request for a 76 month loan for me - which I never agreed to. I have an excellent credit score and to get a letter of denial based upon Alfano's ridiculous request of such a long term loan only confirms my belief that this dealership is shady. I am happy to report that I chose to do my business with Brass City Hyundai and received a friendly, professional staff who gave me a great deal on a new car. After being completely exhausted and frustrated with my car shopping experience at Alfano, Brass City restored my faith in the automobile industry. Buyer Beware with Alfano! They will promise you the world until you get to the paperwork. If you purchase a vehicle from them, please read every line carefully and question everything, because they will include charges that you are not aware of or did not agree to. I am not the only one who has had a horrible experience, and lucky for me I never signed on the dotted line with them. More

Be very very careful in dealing with either alfano dealership. They will blatantly rip you off any chance they get. If you dont pay attention to what your signing you will be paying more for a used dealership. They will blatantly rip you off any chance they get. If you dont pay attention to what your signing you will be paying more for a used car then what a new one would have cost you.. Also watch out buying used, they have no problem selling cars needing alot of work or have been in a flood... I have bought cars, new and used from several dealerships and have never regretted it like I do now.. More

I came to this dealership with no plan on buying a car. After being swayed, and getting a price I was finally satisfied with, I decided to go ahead and lease a new Nissan Rogue. I got a pretty good price, After being swayed, and getting a price I was finally satisfied with, I decided to go ahead and lease a new Nissan Rogue. I got a pretty good price, but that was about the only good thing with the purchase. After signing my lease and paying all kinds of fees, I anxiously awaited my first bill. I was told it would arrive in a couple of weeks. It NEVER came. So I emailed the finance manager, and he told me to come back in that they were having issues with the original contract. So I signed a new one. Two months later I still have not received anything in regards from Nissan. I was told to come back in another time to sign ANOTHER contract. Still have not received a bill. Finally I received a phone call from the 1-800 Nissan number, and they informed me my bill was multiple months behind, and they were turning my late payments over to collections. I explained the situation to them, and now I have to pay 3 months payments this month. Nobody at Alfano Nissan returned my emails or calls. Extremely shady company. Buying a car here was probably the biggest mistake I have ever made. DON'T make the same mistake I made. I only begun to tell you of my issues with them. More