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Todd Nissan of Torrington

Torrington, CT

4.8
208 Reviews

522 WINSTED RD

Torrington, CT

06790

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Showing 208 reviews

March 13, 2015

Great experience! The sales and service/parts center were professional and courteous and friendly, I'm glad I decided to come to Alfano Nissan for a new car and parts. More

by Efield1018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Santos
Mar 13, 2015 -

Todd Nissan of Torrington responded

Thank you for taking the time to leave us this review. We are also glad that you decided to come to Alfano Nissan. Victor is very knowledgable and it sounds like he took great care of you. We are always here to assist you and answer any questions that you may have. Thank you for your business. Come back and see us again sometime.

February 10, 2015

Too pushy Boy, were they aggressive. When I called to set up an appointment to test drive a used Honda Civic hybrid, I told Gil, “If you pressure me, I will lea More

by northboundlane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kyle Merritt, Gilbert Zollarcoffer
Feb 19, 2015 -

Todd Nissan of Torrington responded

We apologize for your negative experience. At Alfano Nissan we are committed to 100% Customer Satisfaction. We value our customers and truly appreciate the time to share your opinion. Please contact us at your earliest convenience so we may fully understand your grievance and work to change your opinion of our dealership. Again, thank you for taking the time to write this review. We look forward to hearing from you. Respectfully, Jasmine Mullins BDC Manager 860-482-5555

February 07, 2015

Best Decision of the New Year After a very disheartening interaction with my local dealer, I found my way up to Alfano to see Sal, who not only helped me get an amazing deal on my More

by phoenixflame611
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Capodicci, Kyle Merrit
January 19, 2015

Bad customer service Purchased vehicle about one week later started having issues with brakes took the car in for service was told my brakes were fine go back 2 months lat More

by Gdel
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Lavallo
November 11, 2014

Sales Gil was so helpful and professional. I would highly recommend anyone interested in buying a crossover or any car that they check out Gil at Alfano Nis More

by Lori06790
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gilbert Zollarcoffer
Nov 12, 2014 -

Todd Nissan of Torrington responded

Thank you so much for taking the time to write this great review for Gilbert. Gil is an amazing sales person who always takes his time to make sure his customers are 110% happy before leaving the dealership. We hope you continue working here with us at Alfano Nissan. And Congratulations on your vehicle purchase!!!

October 14, 2014

Review of Sales Person, Jasmine. Thanks Jasmine: I had a wonderful experience working with Jasmine. She was not only very courteous and knowledgeable, but also very amicable and f More

by Lankie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasmine Mullins
Oct 15, 2014 -

Todd Nissan of Torrington responded

Congratulations on your new vehicle. We appreciate your feedback and would like to thank you for your business. Jasmine is one of our top sales people who is dedicated to giving her customers top notch service. Please stop in the sales department to say hello when you take advantage of your free oil change. See you in a few months.

September 22, 2014

Alfano Nissan Experience Jasmine and the finance manager Ashley were amazing. So friendly and professional and were able to assist in helping me into a new vehicle. I could no More

by jamiep23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley - Sales Manager , Jasmine Mullins
Oct 01, 2014 -

Todd Nissan of Torrington responded

Jamie, CONGRATULATION on your new car. We are so glad that you let us earn your business. Alfano's is a family owned and operated dealership who strive to give our customers the best experience possible. When you take advantage of your free oil change please make sure you stop by sales to say Hello.

August 12, 2014

2014 rouge Gilbert was a great salesperson. He never gave up on me getting into my new vehicle , even though I had given up on myself. He kept in touch as promis More

by Quin121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gilbert Zollarcoffer
Aug 12, 2014 -

Todd Nissan of Torrington responded

Thank you so much for taking the time to write a review about Gilbert and your wonderful feedback. He is an amazing sales person who is very compassionate about his job. I would like to welcome you to the Alfano Nissan Family. Please stop by the sales department to say hello when you come in for your first oil change.

July 10, 2014

Great experience Jasmine was wonderful, friendly and knowledgable. We bought a 2014 Nissan Rogue and it was a pleasure working with her. I had to bring my vehicle back More

by eobrien22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasmine Mullins
Jul 16, 2014 -

Todd Nissan of Torrington responded

Thank you so much for taking the time to give us your feedback. We hope that you continue to use our service department and make us your primary dealership. Here at Alfano Nissan we strive to give our customers 100% customer service. If there is anything that you need please feel free to call us. Don't forget to take advantage of our 20% off oil change coupon on DealerRater. Just click on service department and redeem your coupon. Aubrey Carrasquillo Business Development Manager 860-482-5555

July 04, 2014

proud owners of new Pathfinder From day 1 Gilbert was great. He is a very honest,.knowledgeable, patient.caring individual! I came out dealership for service on my 09 Rogue that I More

by Laura wilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gilbert Zollarcoffer, Gilbert Zollarcoffer
Jul 07, 2014 -

Todd Nissan of Torrington responded

Thank you so much for your feedback. We appreciate your business and I am glad that your experience with Gil was such a great one. He is an experienced salesman who cars about his customers. Here at Alfano we strive to make sure our customers get wonderful customers service. If there is anything that you need in the future please give us a call.

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