Todd Nissan of Torrington
Torrington, CT
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Great experience! The sales and service/parts center were professional and courteous and friendly, I'm glad I decided to come to Alfano Nissan for a new car and parts. The sales and service/parts center were professional and courteous and friendly, I'm glad I decided to come to Alfano Nissan for a new car and parts. Salesman Victor Santos did an awesome job of answering all my questions and concerns. More
Too pushy Boy, were they aggressive. When I called to set up an appointment to test drive a used Honda Civic hybrid, I told Gil, “If you pressure me, I will lea Boy, were they aggressive. When I called to set up an appointment to test drive a used Honda Civic hybrid, I told Gil, “If you pressure me, I will leave.” I probably should have followed through on this promise. The test drive was nice – I had requested that the car not be made spiffy, which meant that I got to play around with a few controls while we got gas – and I would say that I got an extended drive. Because Gil is a Nissan dealer, he wasn’t able to answer all my questions about the Civic, but that makes sense because he isn’t a Honda dealer. After my test drive, I was pressured extensively and uncomfortably by Gil and his boss Kyle, who was so new to the job at the time that he didn’t yet have business cards. I was asked personal questions such as why I didn’t want to buy a car above a certain price, and my keys were held hostage. I was allowed to leave only after spending over two hours there, thereby eliminating any chance I had at test driving any other cars that day because I had to drive about two hours away and be there by a certain time. And of course, when I asked if other people have inquired about the car, I was told it wouldn’t last on the lot through the weekend – and it’s still there three weeks later. So, if you’re looking for a no-pressure-buying situation, I recommend you look elsewhere. But if that doesn’t bother you, I think they’re decent salespeople otherwise. More
Best Decision of the New Year After a very disheartening interaction with my local dealer, I found my way up to Alfano to see Sal, who not only helped me get an amazing deal on my After a very disheartening interaction with my local dealer, I found my way up to Alfano to see Sal, who not only helped me get an amazing deal on my trade in and lease, but made the entire experience of car shopping one that i look forward too again in 3 years. Sal and Kyle were both amazing, and i highly recommend seeing them for your next Nissan! Happily drove away in a 2015 Nissan Rogue SL AWD More
Bad customer service Purchased vehicle about one week later started having issues with brakes took the car in for service was told my brakes were fine go back 2 months lat Purchased vehicle about one week later started having issues with brakes took the car in for service was told my brakes were fine go back 2 months later for oil change only to be told I neede new brakes & rotors at " my cost " over $400. More
Sales Gil was so helpful and professional. I would highly recommend anyone interested in buying a crossover or any car that they check out Gil at Alfano Nis Gil was so helpful and professional. I would highly recommend anyone interested in buying a crossover or any car that they check out Gil at Alfano Nisson. More
Review of Sales Person, Jasmine. Thanks Jasmine: I had a wonderful experience working with Jasmine. She was not only very courteous and knowledgeable, but also very amicable and f Thanks Jasmine: I had a wonderful experience working with Jasmine. She was not only very courteous and knowledgeable, but also very amicable and friendly. She gave me her undivided attention and really appreciated my points of view. The new 370Z is a wonderful auto and is performing very well. Thanks Jasmine! More
Alfano Nissan Experience Jasmine and the finance manager Ashley were amazing. So friendly and professional and were able to assist in helping me into a new vehicle. I could no Jasmine and the finance manager Ashley were amazing. So friendly and professional and were able to assist in helping me into a new vehicle. I could not be happier with my experience at Alfano Nissan. I would recommend Jasmine as your sales person, she is amazing!!! More
2014 rouge Gilbert was a great salesperson. He never gave up on me getting into my new vehicle , even though I had given up on myself. He kept in touch as promis Gilbert was a great salesperson. He never gave up on me getting into my new vehicle , even though I had given up on myself. He kept in touch as promised.i really enjoy my new and safer vehicle thanks to Gilbert . More
Great experience Jasmine was wonderful, friendly and knowledgable. We bought a 2014 Nissan Rogue and it was a pleasure working with her. I had to bring my vehicle back Jasmine was wonderful, friendly and knowledgable. We bought a 2014 Nissan Rogue and it was a pleasure working with her. I had to bring my vehicle back for the paint to be fixed, a factory issue, she arranged a loaner vehicle to fit my schedule. I would definitely recommend working with Jasime and Alfano Nissan. The sale manager Mike was also great. More
proud owners of new Pathfinder From day 1 Gilbert was great. He is a very honest,.knowledgeable, patient.caring individual! I came out dealership for service on my 09 Rogue that I From day 1 Gilbert was great. He is a very honest,.knowledgeable, patient.caring individual! I came out dealership for service on my 09 Rogue that I previously purchased there (Todd), and fell in love with new Rogue. Came back with my husband Gil went over the Rogue, Mirano, and Pathfinder with us. After comparing all went with Pathfinder. I'm a person who Hates to spend money but for all I got couldn't pass up the deal to go for an upgrade. Gil got me everything I wanted and I know he'll be there to answer my questions. I was gonna have my husband drive Pathfinder home but Gil assured me I'd be fine. Drove it home, Loved it!!! Thanks for the Pep talk Gil. WE WILL BE BACK!!!! More