Todd Maserati of Danbury

I recently had the pleasure of purchasing a vehicle at Todd Maserati in Danbury Connecticut and I must commend the exceptional service provided by both the car salesman, Rob Denley, and the finance manage Todd Maserati in Danbury Connecticut and I must commend the exceptional service provided by both the car salesman, Rob Denley, and the finance manager, Brian. From start to finish, they made the entire process smooth, transparent, and genuinely enjoyable. Rob was incredibly knowledgeable, patient, and attentive. He took the time to understand exactly what I was looking for and provided me with several great options that fit both my needs and budget. His professionalism stood out—he wasn’t pushy or overly sales-driven, which I appreciated. Instead, he focused on ensuring I felt comfortable and informed every step of the way. His genuine enthusiasm for helping customers find the right vehicle was clear and made the experience all the more pleasant. When I had questions about features, warranties, in the specific vehicle that I am looking at Rob provided clear and thorough answers. He even went the extra mile to arrange a test drive at a time that was convenient for me, and I felt confident in my choice thanks to his guidance. Once I chose my car, Brian stepped in to handle the financing process. I was a bit nervous going in, but Brian immediately put me at ease with his expertise and friendly demeanor. He walked me through all the financing options in detail, clearly explaining the terms, rates, and benefits of each plan. What really impressed me was his transparency—there were no surprises or hidden fees. He genuinely wanted to make sure I was comfortable with my decision and worked tirelessly to secure a deal that worked within my budget. His attention to detail and dedication to customer satisfaction are unmatched. Thanks to Rob and Brian, what could have been a stressful process was seamless and enjoyable. Their professionalism, honesty, and customer-focused approach are a credit to Todd Maserati of Danbury. I couldn’t be happier with my purchase and the overall experience. If you’re in the market for a new vehicle, I highly recommend seeking out Rob Denley and Brian —they’ll take excellent care of you! More

Courteous and professional throughout the entire process of purchasing the car. Highly recommend this dealership. of purchasing the car. Highly recommend this dealership. More

Overall phenomenal service and conscious of my time. Came to an agreement over the phone pending seeing the car in person and test driving. When I arrived the car was pristine and ready for the test dri Came to an agreement over the phone pending seeing the car in person and test driving. When I arrived the car was pristine and ready for the test drive. The numbers were all as expected, no hidden fees or trying to adjust my agreed upon trade-in value. The sales team, Angel and Shawn Both were phenomenal and very helpful, willing to assist with any questions or concerns. Thank you More

A Five-Star Experience at Todd Maserati of Danbury My recent car-buying experience at Todd Maserati of Danbury was exceptional. The staff's expertise, friendliness, and attention to detail made the proce recent car-buying experience at Todd Maserati of Danbury was exceptional. The staff's expertise, friendliness, and attention to detail made the process seamless. From their high-quality inventory to transparent transactions, every aspect reflected their commitment to customer satisfaction. I highly recommend Todd Maserati of Danbury for a hassle-free dealership experience. More

Since we walked in we were lucky to be dealing with Shawn. He was such a pleasure to talk to and he answered all of our questions ( and emails) . We definitely bought from there for that reason alone. Shawn. He was such a pleasure to talk to and he answered all of our questions ( and emails) . We definitely bought from there for that reason alone. Also the finance gentleman was so down to earth and honest about what we needed. It has been a true pleasure buying my bmw from them. More

They damage my vehicle's motor during a maintenance service, legal actions are being pursued against them service, legal actions are being pursued against them More

Joe and Bryan were extremely helpful! I was very impressed and please with their expertise on the cars. They tried their best to help, were very nice, and I ended up walking away with a n I was very impressed and please with their expertise on the cars. They tried their best to help, were very nice, and I ended up walking away with a new Stelvio. I was even happier that I could take the car home today. More

Easy and effective interactions with Nick and Tyler in sales. Vehicle presented as promised. Todd the owner introduced himself as well. I recommend them (bought a Mazda) as long as you are ok with the sales. Vehicle presented as promised. Todd the owner introduced himself as well. I recommend them (bought a Mazda) as long as you are ok with their non-negotiable special exterior and interior coating adding -1k to the price. More

Beware. ..way too many hidden fees. They added nearly $2000 for ceramic wax coating to the price of the used Mazda we wanted to buy. We didn't ask for the cer ..way too many hidden fees. They added nearly $2000 for ceramic wax coating to the price of the used Mazda we wanted to buy. We didn't ask for the ceramic coating. Added another $500 for some sort of theft protection. They removed those charges after some haggling only to add an additional $1000 to the price of the car because we wanted to use our credit union for financing rather than their financing. For those adding this up, thats an additional $3500 in fees if we didn't question the charges. We couldn't get them to waive the $1000 fee for not wanting to use their financing. We reluctantly decided to buy the car. When calculating the final numbers with Rob in finance, our numbers were off $500. They added $500 for VIN etching which was never discussed or needed. Rob took the VIN etch off the price. I asked for a $200 concession on a damaged right rear rim and Rob informed me he already did enough for me and he has lost money on the deal. Not sure how they lost money when they added $1000 to the price of the car for not financing through them. They added another $3000 for VIN etch, ceramic wax, and theft protection without advertising those charges on Auto Trader. We ultimately walked away from the deal. The actual price of the car was reasonable, but the extra charges for things not needed or asked for just seemed deceitful to me. At the end of the day, I wasn't comfortable working with this dealer...and I almost forgot about their dealer prep fee, just $1299.00! Holy cow! Most other dealers charge $500 or less. Seems like this dealer makes a their money on fees that are not even reasonable. We ultimately purchased a beautiful Mazda for nearly the same price, and it was a certified pre-owned, at another dealer who only charged us for the price of the car with no additional fees except a dealer prep fee of $470. Dont get me wrong, the people at Todd Massarati were nice, but their fees are out of control. Beware of the fees if you are looking at a car at this dealership. You can probably do better elsewhere. More