Titus-Will Used Cars - Lakewood - Service Center

I went in for an oil change and tire rotation. Service was extremely fast and additionally I was informed my tires didn't need to be rotated due to wear. I was also pleasantly suppressed to find out that was extremely fast and additionally I was informed my tires didn't need to be rotated due to wear. I was also pleasantly suppressed to find out that it was time for a free service due to repeat oil changes on multiple vehicles. Great job by the entire team! More

I have always gotten great service from Lakewood Ford. Their Customer Service staff are great. Repairs have never needed re-repair. But I got a request for a satisfaction survey this time before my rep Their Customer Service staff are great. Repairs have never needed re-repair. But I got a request for a satisfaction survey this time before my repair work was even completed. And it thanked me for my "purchase" of the car I've owned for 9 years. The marketing geniuses in the head shed appear not to know what they are doing. Also, their service appointment notification process involves an out of state robot phone call with a suspicious looking Caller ID that made me want to not answer the phone. Is it too hard to have a person make the reminder calls, and have them originate from Lakewood Ford? More

i was very pleased with the recent repairs done to my car...Tim Land was especially helpful in promptly scheduling an appointment, explaining the problems & solutions, showing me the worn parts, and thor car...Tim Land was especially helpful in promptly scheduling an appointment, explaining the problems & solutions, showing me the worn parts, and thoroughly inspecting the car afterwards..thank him again from me More

This dealership has ALWAYS been excellent to me. They don't overprice, they don't recommend services that aren't necessary, and they give great professional opinions based on experience. I will always r don't overprice, they don't recommend services that aren't necessary, and they give great professional opinions based on experience. I will always recommend this dealership AND, they are very military friendly which is a bonus for me. Excellent Job Lakewood Ford! More

Lakewood Ford has serviced my vehicle since they opened. Service is done on time and with no hassle. Work to be performed is explained and a call is made if there are any changes. Their on-line service appo Service is done on time and with no hassle. Work to be performed is explained and a call is made if there are any changes. Their on-line service appointment scheduler is very easy to use. Dave is an awesome service advisor! More

i bought my car new and feel like family when i come into the dealership.evryone is very friendly and nice and i always enjoy going there.i never have to wait and i never need to ask the know what to do when the dealership.evryone is very friendly and nice and i always enjoy going there.i never have to wait and i never need to ask the know what to do when i get there i can just come in and talk whenever i want More

The was the greatest place I have ever been I Gatta ford f-350 took it in to get a fuel filter put on took bout a hour onece it was all done the sale manger paid for it all!!!!! This was the nicest thing th f-350 took it in to get a fuel filter put on took bout a hour onece it was all done the sale manger paid for it all!!!!! This was the nicest thing that anyone has ever done for me. The reason was we were talking and I told then I was a vet out of the marine Corp I wasn't branging or nothing like that it just came up. He just said thanks for your service to our country and that was it. I have had people buy me drinks at a bar but nothing like this thank you soooooo much for that More

Excellent Customer service. They went out of their way to make me feel like I was the most important customer. to make me feel like I was the most important customer. More

I was travel out west recently and needed a repair on my 2004 ford Explorer SportTrac. Everyone in the Service Department was so friendly and helpful. They got me back on my trip in no time. 2004 ford Explorer SportTrac. Everyone in the Service Department was so friendly and helpful. They got me back on my trip in no time. More