Titus-Will Toyota - Tacoma

Tried to buy a used vehicle but because I was out of state they wouldn't even discuss with me. They said we sold a car out of state on a credit card and the card was stolen so we don't sell out of stat state they wouldn't even discuss with me. They said we sold a car out of state on a credit card and the card was stolen so we don't sell out of state. I was treated like I was trying to rob them and wanted to get off the phone immediately, very rude and condescending! I would NOT recommend this dealer at all and wouldn't give them a dime of your hard earned money! I found a vehicle in better shape, lower mileage, and better price than what Titus was offering at a dealer that was glad to work with me and answered all of my questions. Stay away from Titus-Will! More

I was very satisfied and happy with the dealer . I really like the way they welcomed me. I really like the way they welcomed me. More

Wonderful in every way. Not pushy, very helpful in setting up our new car. I recommend them. Not pushy, very helpful in setting up our new car. I recommend them. More

The collision repair shop is excellent! Great customer service, active advocacy for the client dealing with the auto insurance company. Superb, friendly, rapid work and communication with t Great customer service, active advocacy for the client dealing with the auto insurance company. Superb, friendly, rapid work and communication with the client. A great experience! Absolutely recommend this service! More

I came in for a specific vehicle and when I showed up the vehicle was still on the showroom floor. So now I had to wait for them to remove it before even sitting down with anyone. The original sales rep who vehicle was still on the showroom floor. So now I had to wait for them to remove it before even sitting down with anyone. The original sales rep who I spoke to passed me off to someone else as I was not financing through the dealership and he decided I was not worth his time. The new sales rep was very nice and that is the only reason I'm not rating lower. I waited upwards of 2hrs to get in with the finance rep to give him my check and sign paperwork, which they then pressured me to run a credit report to try and persuade me to finance through them. Another hour and I finally am free to drive away with the car. A month down the road I get a call from them stating that they had lost my check. I should have just said "That sucks" and driven away with my free car, but I got them a replacement check. It was just a mess and I honestly would not buy from them again or recommend them. More

I took my truck to Titus will Toyota in March to have my alternator Replaced, The service adviser called me to advise me that I needed several other items replaced including a new timing belt I agreed for t alternator Replaced, The service adviser called me to advise me that I needed several other items replaced including a new timing belt I agreed for them to do the work at a cost of $3000. When I went to pick up my truck and pay the check engine light was still on I alerted the service advisor he came out and cleared the light and said if it comes back on to call him it came back on the next day so I called the following day, He advised me that I needed another $4500 in repairs if I wanted the light to go away and stay away , I took it to a local shop day diagnosed the timing was off and I needed a new Camshaft sensor which day installed costing me another $1400. This is not a reflection on the dealership as a whole as they have treated me very well over the years it just reflects on the 2 individuals I had to deal with in my case. More

Way to expensive quote for brake work. Parts dept is also way to expensive.Shop around Parts dept is also way to expensive.Shop around More

Today i call for help with my temporary permit and leroy from sales and jacob help me out very professional and helpful from sales and jacob help me out very professional and helpful More