Titus-Will Ford

I had setup a appointment a day before I drove from Puyallup to Olympia to see a vehicle. I arrived on time and met Jim Roson at the dealership. Two minutes before someone else with an appointment arri Puyallup to Olympia to see a vehicle. I arrived on time and met Jim Roson at the dealership. Two minutes before someone else with an appointment arrived to see the same vehicle. So I was turned away after driving 40 miles during busy traffic for nothing. After having purchased 2 vehicles in the past from Titus Will, I will never again visit this dealership! More

Everyone at Titus-Will was great. They were very honest with me about my options, and gave me a very fair price for a beautiful focus! We have been to a few places in Olympia and Tacoma, but were shown man with me about my options, and gave me a very fair price for a beautiful focus! We have been to a few places in Olympia and Tacoma, but were shown many cars that were beyond my price range, or did not have the features I was looking for. I told Karl my maximum price and desired features and he was able to direct me to exactly what I was looking for! When I was working through the financing paperwork, they even helped get me set up with a different credit union than I had planed on, as they were able to offer me a lower interest rate- they did all the paperwork right there! After driving the car for a bit I had a question about the media sync, so I went back and Karl walked me through it and got my phone all set up! I never thought I would say I LIKE a car dealership (no offense) but these guys were great! More

I would like to say this is the best experience I have ever had buting a vehicle. Mike was quick, efficient and and found exactly what I wanted and by far exceeded my expectations...The whole process too ever had buting a vehicle. Mike was quick, efficient and and found exactly what I wanted and by far exceeded my expectations...The whole process took about and hour and a half! I highly reccomend Titus Will to anyone looking to buy a new vehicle. Robert More

Second vehicle we've purchased from Titus Will. Good folks to deal with. Small issue with the odometer light was the only thing wrong - we will be taking care of that at a later date. I'd definately rec folks to deal with. Small issue with the odometer light was the only thing wrong - we will be taking care of that at a later date. I'd definately recommend this dealership. More

Gary in finance really went above and beyond. Took the time to discuss the options between lease and buying and really helped me make a better decision. Strongly recommend all Titus Will employees! time to discuss the options between lease and buying and really helped me make a better decision. Strongly recommend all Titus Will employees! More

All of my experiences at Titus Will including service and this sales experience have been beyond my expectations. All of the staff I have dealt with have been very friendly and most helpful. this sales experience have been beyond my expectations. All of the staff I have dealt with have been very friendly and most helpful. More

My experience at Titus-Will beats all other experiences I've had with auto dealers. From my first email contact with Paul Munson, to meeting him, test-driving vehicles, to negotiating a trade, to the final I've had with auto dealers. From my first email contact with Paul Munson, to meeting him, test-driving vehicles, to negotiating a trade, to the final financing process, the entire group at Titus-Will was professional, friendly, and competent. As a woman, I've often been treated by car dealers as if I'm not capable of knowing what I want or that I'm unable to make a good decision. Dealing with Paul was a complete departure from that. I told him what I was looking for, he listened and upped the ante so that I purchased the right, new-to-me truck, at the right price, was given the right trade-in value for my car, and given the right financing for my purchase. Paul worked with his manager and the finance team to package a deal that was perfect for me - AND they took care of all the details. Could it be better? Yes! They sent me away with a freshly-washed truck, a full tank of fuel, my personalized plates on the truck (no effort on my part), and I have an appointment next week for my truck to be detailed at Titus-Will. Paul has ordered a couple of items that will further spiff up the truck and make it truly like new! Having driven Volvos and Acuras exclusively for the past 25 years, I wouldn't have imagined 1) purchasing a domestic vehicle, especially as my daily driver, or 2) a better experience from a domestic dealer. I was so pleasantly surprised, and am happy to wholeheartedly recommend Paul and the Titus-Will team to anyone looking for a new/used vehicle. Thanks again, Paul! More

Tom Burkheimer assisted me in buying a new Toyota Tacoma and made the experience very easy.Tom Burkheimer took the time to explain every step to me .and made it very easy.Iwould recommend Tom to anyone look and made the experience very easy.Tom Burkheimer took the time to explain every step to me .and made it very easy.Iwould recommend Tom to anyone looking to buy a new car More

I COULD NOT BE HAPPIER WITH THE PROCESS, PEOPLE, TRADE IN ALLOWANCE (EVERY ONE ALLWAYS WANTS MORE BUT THEY WERE FAIR UP FRONT),VEHICLE...THEY WENT OUT OF THEIR WAY TO GET THE RIGHT VEHICLE TO FIT MY SPECIAL ALLOWANCE (EVERY ONE ALLWAYS WANTS MORE BUT THEY WERE FAIR UP FRONT),VEHICLE...THEY WENT OUT OF THEIR WAY TO GET THE RIGHT VEHICLE TO FIT MY SPECIAL NEEDS AND WITHIN MY BUDGET.EXTRA CARE AT DELIVERY JUST AS I HAD REQUESTED, BECAUSE IM NOT TECH SAVY AND THEY HELPED ME JUST THE WAY I WANTED TO BE HELPED. I HAVE NEVER LEFT DEALER LICENSE FRAMES ON MY VEHICLES BEFORE NOW, I HAVE LEFT THEM ON AND PROUD TO SPREAD THE WORD FOR THEM.I HAVE HAD DEALINGS WITH OTHER BIG FORD STORE IN THE AREA (RIVER ROAD) AND WOULD NEVER GO BACK AFTER BEING ABUSED BY THEM. TITUS WILL IS REAL, NOT TYPICAL RUN AROUND DEALER. WHEN THEY TELL YOU SOMETHING AT TITUS WILL YOU CAN COUNT ON IT, UNLIKE OTHER DEALER. More

My overall experience was great from our first impression. Dwight Deskins and my wife and I spent several moments talking about what our needs were and then he pulled up a new Ford Fusion and we w impression. Dwight Deskins and my wife and I spent several moments talking about what our needs were and then he pulled up a new Ford Fusion and we went for a drive. When we returned we had our 2006 Chevrolet Malibu appraised and the value vs the amount owed was to far apart, which made our payment a 130 higher than what we could afford. I have to say that Dwight went way beyond what I have experienced with other salseman in the past. We will rerturn to and reccomend all of our friends to Titus-Will Ford in the future. Todd More