Titus-Will Ford

Best sales experience ever! Looking for and buying a car hasn’t been the most favorite thing in the world to do, however, working with Karl Swanson at Titus Will Ford was absolut Looking for and buying a car hasn’t been the most favorite thing in the world to do, however, working with Karl Swanson at Titus Will Ford was absolutely effortless and the best car buying experience ever! The selection of vehicles is amazing. Karl paid full attention to my needs and found me the perfect vehicle . His friendly service and professionalism is matched only by his supporting staff. Karl and the dealership will be highly recommended to all my family and friends. Great job!!! More

Got a Vehicle!! This dealership was wonderful! Great Experience purchasing with Karl Swanson. He went above and beyond to make sure the purchasing process went smooth This dealership was wonderful! Great Experience purchasing with Karl Swanson. He went above and beyond to make sure the purchasing process went smooth. I would recommend 100%! More

Great personalized service We traveled across the state to buy a used Ford Edge from Titus-Will. From the time we called to make sure the car we were looking at was still there We traveled across the state to buy a used Ford Edge from Titus-Will. From the time we called to make sure the car we were looking at was still there to driving our new car out of the lot, the level of service and attention was remarkable. Tim in used car was very helpful and met all our needs and concerns. Gary was very informative, patient and efficient in the details of finance. We left feeling great about the entire experience and will be back next time we are in the market for a new car. Would definitely recommend them. More

Wonderful! Karl knew exactly the car I was looking for. He didn't show me some other cars that didn't fit my needs or budget like others. He went straight to wor Karl knew exactly the car I was looking for. He didn't show me some other cars that didn't fit my needs or budget like others. He went straight to work to get me what I wanted. He actually listened to what I was looking for. The people there are great and very friendly. I did't feel pressured into anything and to take my time. It was great. More

Best car buying experience The service from sales to finance has been excellent. I was in/out in about an 1 hour. Professional and courteous. I gave them my terms and the team m The service from sales to finance has been excellent. I was in/out in about an 1 hour. Professional and courteous. I gave them my terms and the team made it work. I was going to purchase somewhere else, but I was treated so well I went with Titus Will, Karl Swanson. Had an opportunity with the battery 2 days later, they took vehicle back to dealer and installed new battery. No hesitation. Karl and Titus Will went above/beyond. More

Customer service is everything I put in a high rating because of the way I was treated from the salesman down to finance. The salesman wasn't short on explaining everything to me so I put in a high rating because of the way I was treated from the salesman down to finance. The salesman wasn't short on explaining everything to me so I would understand exactly what I was getting into and he gave me plenty of time to get the car I wanted. I appreciate the patience he had and the generosity, thanks for the awesome car KARL! More

Excellent salesman/average service department I have worked with Greg Eckroth for several of my car purchases. He is knowledgeable, patient and seems to really care. I've had a couple minor issues I have worked with Greg Eckroth for several of my car purchases. He is knowledgeable, patient and seems to really care. I've had a couple minor issues or concerns with my vehicle after my purchase and Greg has taken time to work through them with me and has made sure I am taken care of. I have referred several friends and family members to Greg and they always have shared that they too had a great experience. I would feel confident purchasing from Greg again in the future. I also take my car here for service and maintenance. It is challenging to get appointments within a couple of days. I also have had issues with my vehicle that were diagnosed incorrectly or have taken, what I felt was, above average time to repair. I would say I have less confidence with the service department overall. More

Very good Every time we buy a vech Greg Echroth has been there every time , the whole dealership feels like family as long as I live in wa I will always buy fro Every time we buy a vech Greg Echroth has been there every time , the whole dealership feels like family as long as I live in wa I will always buy from you guys More

My salesman made buying easy I was able to talk to my sales rep before I got to the dealership and he found the perfect car for me both times I purchased a car, other was a pickup I was able to talk to my sales rep before I got to the dealership and he found the perfect car for me both times I purchased a car, other was a pickup. Great experience and have referred others to this dealership and this sales person, Greg Eckroth they also bought cars. More

Got ourselfs a van Shopped around for about a month, different dealers, different vans. We drove the one at Titus Will, and after about a week or so decided that was the Shopped around for about a month, different dealers, different vans. We drove the one at Titus Will, and after about a week or so decided that was the one for us. In the mean time of us shopping, Karl didn't harass us about buying that one and didn't get in our personal space. When we went in to make the purchase he had it ready for us to check out one more time before we decided to buy it. The rest of the sale went pretty smooth. No complaints really. If we need another vehicle while where in the PNW I wouldn't hesitate to go back to Titus Will and find Karl. Other good things about TW and Karl; I was able to test drive the vehicle with out the salesman, Karl was looking at looking at everything on the lot for us while we were test driving, having another prospect ready when we returned. Over all, pretty good experience! More