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Titus-Will Chevrolet GMC Cadillac

Olympia, WA

1.0
19 Reviews
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2425 Carriage Loop SW

Olympia, WA

98502

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Showing 19 reviews

November 22, 2023

Was interested in a Mustang for sale after calling them. They quoted me at 14K, said I needed to think about it and come back later. That same night I went to Car gurus and noticed that it was listed for 11 More

by Joe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mario
August 22, 2023

The car advertised was not for sale. Demo unit unable to sell at any price. More

by cstephens53
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Eric Putvin
July 01, 2023

Beware - sales person convinces you to put a deposit on the car to hold it, as others are interested. Great! Was not informed that meant a 24 hr hold only. Told “ could make it work Sat. “ when discussing More

by snowmommadw
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Nolan
May 10, 2023

I am a Hispanic female. I went in on a Saturday afternoon. Introduced myself to “ Sales manager” Kevin Gearheart. Looking to making a deal on a new Cadillac. I was ignored a More

by Low class car lot
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Kevin Gearheart
May 12, 2023 -

Low class car lot responded

am a Hispanic female. I went in on a Saturday afternoon. Introduced myself to “ Sales manager” Kevin Gearheart. Looking to making a deal on a new Cadillac. I was ignored as long as possible, not offered a hand shake, no eye contact. He did not move from his stool. Gender discriminatory place of business, very male dominate environment. I was told by Mr. Gearheart how i need to be educated on his vehicle. How it will be taken back to auction. He also refused to look at my trade. I feel Mr.Gearheart needed to feel empowered over females. I was there to only do business. Found him hard to deal with due to his ignorance on his vehicle. My 4th brand new Cadillac, will not be from this establishment, the sales managers ego cost him a deal.

April 15, 2023

Worst buying experience ever with a dealership ! They under priced my trade in and way over priced the car I was looking to buy. Was told by salesman that I was not allowed to negotiate both figure More

by DJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mario
February 02, 2022

kind of place that will take your vehicle in for service and won't call you or give you an update for over a month and a half...and then don't even check the vehicle before you pick it up! Our Buick was i More

by Nathan Ereth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
MISHA
January 11, 2022

I would like to update my previous review. We had a complication with our Tahoe order do to this crazy market and the lengthy order time for the vehicle. Titus-Will came through in the end even though More

by Adam Lorenz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan, and manager Kevin
October 30, 2021

Felt response time could have been more timely; salesperson didn't seem to have much experience. Due to lack of timely response, I made a purchase elsewhere. More

by k8hb
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
not sure
October 26, 2021

The on line service booking through the GM app is a total mess. After the fact I received a call from their service dept. saying that on line is for Oil Changes only, even though the confirmation email from More

by I Steel.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
booked on line
August 13, 2021

Great service, our salesman Craig new just what we wanted, instead of having to order our new truck, the exact truck we wanted was on its way to their inventory, instead of having to wait 4-6:months More

by Peaker5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Schmidt
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