Tipton Ford
Brownsville, TX
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The service at Tipton Ford was excellent. The Representives were very courteous and professional.. I’ve had bad experiences with other dealerships . The Representives were very courteous and professional.. I’ve had bad experiences with other dealerships . More
The service department does not value the time of the customer. They scheduled me for an oil change. When I arrived, I was told that they do not do oil changes on my vehicle. I said, "you've serviced customer. They scheduled me for an oil change. When I arrived, I was told that they do not do oil changes on my vehicle. I said, "you've serviced it before, so you knew what it was; why did you schedule the appointment?" They said, "you talked to one of the girls; they don't check on anything, they just make appointments." I said that was not a good way to treat customers and asked to talk to the service manager. He was too busy to be bothered with a customer complaint. So, I am choosing to share my experience this way. More
Great friendly environment. I’ve purchased my last 5 vehicles here. From My salesman Peter, always going above and beyond. To The finance lady Michelle who did amazing in Explai I’ve purchased my last 5 vehicles here. From My salesman Peter, always going above and beyond. To The finance lady Michelle who did amazing in Explaining everything in detail. To the accounting department getting my custom plates registered within a week and a half period. More
Recently purchased a new expedition and the whole process was seamless. Salesmen was very knowledgeable and took my time into consideration. was seamless. Salesmen was very knowledgeable and took my time into consideration. More