Tipton Ford Lincoln

this dealership came highly recommended to me for work on my powerstroke . i was told they had a master mechanic for this engine. my experience was less than stellar I will say. without going into detail, my powerstroke . i was told they had a master mechanic for this engine. my experience was less than stellar I will say. without going into detail, I will say that the service manager made things better. I will be leary in the future. they couldnt diagnose issue. guessing on parts and trying to make $ for the mechanic, so I was tlold. More

They explain things clearly and check important things on your vehicle and inform you about your vehicle’s condition your vehicle and inform you about your vehicle’s condition More

I took my Ford Transit 350 in for repairs on December 10, 2024, because the transmission was making a noise when shifting from third to fourth gear. After speaking with the service advisor, John December 10, 2024, because the transmission was making a noise when shifting from third to fourth gear. After speaking with the service advisor, John McCollum, I was told the van needed a new torque converter, which I approved for repair. On January 17, I was informed the van was ready, but after driving it for less than 20 miles, I realized the original issue wasn't fixed. I took the van back, and after a few days, I was told it needed more parts and would cost an additional $3,000. After expressing my frustration, John said they would cover the labor costs, but I would need to pay for the parts. I agreed. A few more days later, I was told they found burned clutches and that there was a "code" after reassembling, so they had to consult with engineering. A few more days passed, and they finally said the van was ready. However, when I picked it up, they had replaced more parts than originally quoted, but I thought the issue was fixed. Unfortunately, I now have even more problems than before I took it in. The van makes a thumping noise when shifting from first to second gear, a loud noise when downshifting while going up a hill, and sometimes when stopped at a red light. I’ve paid nearly $5,000 to fix one issue, only to have three new ones. More

Good service, able to get the part in 1 day. Appreciated. Thank you. With good service, nothing else to be said. Appreciated. Thank you. With good service, nothing else to be said. More

Great service , extraordinary people , service on time, always with a solution for us with a great attitude always with a solution for us with a great attitude More

They charged me DOUBLE the going rate for changing out spark plugs. The service department at Tipton tried to charge me over $2k for everything they could think of to throw at me when I needed help. VERY spark plugs. The service department at Tipton tried to charge me over $2k for everything they could think of to throw at me when I needed help. VERY FRIENDLY AND VERY DISHONEST.. More

Great friendly people. Personally delivered my car after detail. It was a great experience and I would highly recomend the dealership. Personally delivered my car after detail. It was a great experience and I would highly recomend the dealership. More

Great to find a no nonsense, small town Ford dealer that does business the old fashioned way. does business the old fashioned way. More

Sales people worked together on getting me a financial deal I could live with in my budget deal I could live with in my budget More

It was easy and a pleasure to do business with Tipton Ford, the whole team made it easy. Ford, the whole team made it easy. More