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Tindol Ford ROUSH

Gastonia, NC

4.7
761 Reviews
Call Dealership (704) 867-8341
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1901 East Franklin Boulevard

Gastonia, NC

28054

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761 Reviews of Tindol Ford ROUSH

January 17, 2025

Absolutely the best Ford dealer around. Customer service is the best too. They go out of their way to do what's right. Plus, they have loaners, who does that anymore? More

by Don P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Fischer
Report | Print
January 13, 2025

Great to work with, people are professional, personal. They came to my house to change my oil, that’s customer service!!! Thank you. More

by Vicki Queen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scotty
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Jan 15, 2025 -

Tindol Ford ROUSH responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

January 06, 2025

I've been loyal to this dealership for 25 years because they take care of you. Honest, transparent, friendly, and efficient. More

by LBGRUSH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Oates
Report | Print
Jan 07, 2025 -

Tindol Ford ROUSH responded

Hi, we are happy we could make your experience a positive one! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 06, 2025

I am always treated with great respect at Tindol Ford! Everyone is super friendly and helpful. The Service Manager, Joshua C. was very pleasant, knowledgeable and accommodating. I dropped my car off, Cart More

by Kay M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carter the shuttle driver, Josh Carver
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Jan 07, 2025 -

Tindol Ford ROUSH responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thanks again for the recommendation, and have an amazing day!

January 03, 2025

Greg was great! Highly recommend dealing with him. Process was super easy and fairly quick More

by Srparker92490
Recommend Dealer
Yes
Employees Worked With
Greg Oates
Report | Print
Jan 06, 2025 -

Tindol Ford ROUSH responded

Hi, thank you for leaving such a great review and high star rating. Safe travels!

January 01, 2025

They have always done great work at a fair price … staff has always been helpful and responsive More

by Hlkj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Tolbert, Sam Shoukry
Report | Print
Jan 03, 2025 -

Tindol Ford ROUSH responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

December 26, 2024

Friendly, professional and good communications. Very flexible, always trying to accommodate customer's schedule and provides follow up after service. More

by jimandgina1016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Carver
Report | Print
Dec 27, 2024 -

Tindol Ford ROUSH responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 19, 2024

Willing to work with ya on price/trade. Finance guy was a little difficult but no too bad More

by Pat.Gumbleton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo Adams
Report | Print
Dec 21, 2024 -

Tindol Ford ROUSH responded

Hi, thank you for sharing this experience with us. We would like the chance to talk to you further so please do call us at (704) 867-8341 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

December 12, 2024

Thank you for attending to my need and informing me of what I would need to do next for the safety of others and myself. I only wish I was informed of my cost with tax included. Thank you again More

by Bestie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Anderson
Report | Print
Dec 14, 2024 -

Tindol Ford ROUSH responded

Hi, we appreciate your feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 02, 2024

Very professional and prompt. Sales was knowledgeable and finance manager made transaction easy and quick. I would recommend these guys to anyone More

by Tim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo Adams
Report | Print
Dec 04, 2024 -

Tindol Ford ROUSH responded

Hi Tim, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

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