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Tindol Ford Performance

Gastonia, NC

4.7
824 Reviews

1901 East Franklin Boulevard

Gastonia, NC

28054

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824 Reviews of Tindol Ford Performance

August 12, 2025

I was dissatisfied that the parts were not in stock for my Ford truck, I also had to do without a vehicle because they did not have a loaner. In my humble opinion if you’re going to be a top notch dealersh More

by slinginiron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lisa Fischer
Aug 12, 2025 -

Tindol Ford Performance responded

We apologize for your experience and thank you for sharing this feedback with us so that our Management Team can work to address your concerns and personally follow up on this issue. We strive to provide the highest level of customer service but we missed the mark here and we will work hard to improve our processes.

Aug 12, 2025 -

slinginiron responded

Thank you for your response. I used to deal with Arnold Palmer Cadillac back when I had a Cadillac and they were top notch on everything. A lot of dealers don’t go this extra step but I think you all should. It would go a long way in my opinion. Thanks

August 12, 2025

As usual, everyone in the service department was helpful and friendly. Easy to schedule an appointment and the work was done well. More

by nkh850
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Harrington, Lisa Fischer
Aug 14, 2025 -

Tindol Ford Performance responded

Hi, thank you for taking the time out of your day to tell us about your experience. We hope to be of service to you again! Take care!

August 11, 2025

The entire facility is neat and clean. My service appt was timely and efficient! The staff was friendly and professional. More

by sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot remember his name
Aug 13, 2025 -

Tindol Ford Performance responded

Hi Sharon, thank you for leaving such a great review and high star rating. We hope you continue to choose Tindol Ford for all your vehicle needs! Take care!

August 08, 2025

Jon Bradley at Tindol ford took amazing care of me it was my first time getting a car shipped and doing the process online and he made it so easy. He kept me updated the whole time and made sure I was always More

by Brettbranam14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Bradley
Aug 10, 2025 -

Tindol Ford Performance responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Safe travels!

July 28, 2025

Service department did exlent service on my vehicle. I would recommend service to anyone Thanks More

by wclinard2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lyle Sturgis
Jul 29, 2025 -

Tindol Ford Performance responded

Hi, your comments keep us motivated and working hard for all our guests! Thanks for your business! Take care!

July 26, 2025

Started on time & they always explain how I use some of features that are technical. More

by charlesrgilbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not knowing
Jul 28, 2025 -

Tindol Ford Performance responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 26, 2025

Fixed problem like they said that they would, no question asked even gave loaner car More

by BOBANDRENEE1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Sneed, Jon Bradley
Jul 28, 2025 -

Tindol Ford Performance responded

Hello, we are very happy we could provide you with a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 25, 2025

I have used your shop for years this trip was the worse. Took three hours to get an oil change and tire rotation. More

by ejones9269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No opinion
Sep 19, 2025 -

Tindol Ford Performance responded

We apologize for your experience and thank you for bringing this to our attention so that our management team can work to address this issue. We regret not providing you with quicker service and will work to ensure this does not happen again.

July 22, 2025

Diagnosed broken horn switch. Could not find replacement part. Also replaced 3 spark plug and ignition coils. Repairs took 8 days. I had to call twice to get updates on status More

by cloyd_ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nate in service., Lisa Fischer
Sep 19, 2025 -

Tindol Ford Performance responded

We apologize for your experience and thank you for bringing this to our attention so that our management team can work to address this issue. Please let us know if a member of our team can reach out to you to follow up personally to address your concerns.

July 16, 2025

Great experience Mo was excellent and took care of everything. Truck was ready to go and and will come back later to get sprayed in bed liner. More

by Alancloninger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo Adams
Jul 17, 2025 -

Tindol Ford Performance responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!