Back

Timbrook Kia

Cumberland, MD

not yet
rated
113 Reviews

10210 Mt Savage Rd NW

Cumberland, MD

21502

Directions

By Type

113 Reviews of Timbrook Kia

November 29, 2018

APPOINTMENT WAS ON TIME SERVICE WAS PROFESSIONAL AND TIMELY. MY VAN WAS RETURNED TO ME CLEANER THAN WHEN IT CAME IN. I DID NOT HAVE TO WAIT LONG FOR THE SHUTTLE TO TAKE ME T More

by SHARON32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Crowe
Nov 29, 2018 -

Timbrook Kia responded

Thank you for your nice comments regarding our service dept and staff. It is always our pleasure to serve you! Dina Wilson, General Manager

November 28, 2018

Appointment was quick, price was fair,people were nice. Was a good stop except the car wash was pretty BAD. Keith Yoder was great, Dina and Steph were on top of everything, Thank You, Mr. Schoonover More

by STAN.SCHOONOVER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dina Wilson, Stephanie Bender, Keith Yoder
Nov 28, 2018 -

Timbrook Kia responded

Thank you for your comments and I have sent you a response to them. Thanks, Dina Wilson, General Manager

November 28, 2018

Wonderful service! This was the first time using Timbrook Kia service department. We were greeted with a welcoming atmosphere. The service was completed quickly. I was More

by bec14704
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Crowe
Nov 28, 2018 -

Timbrook Kia responded

Thanks for your wonderful comments. It is our pleasure to serve you and to service your vehicle. Welcome to the Timbrook Kia Family!

November 28, 2018

Exceptional service Knowledgeable sales and financing staff. They were friendly, easy to work with, and timely. I received a fair value on my trade in, and the Sportage More

by BC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samantha, Dina Wilson
Nov 28, 2018 -

Timbrook Kia responded

Thank you for your nice comments. We enjoyed working with you as well. Welcome to the Timbrook Kia Family! Dina Wilson, General Manager

November 27, 2018

Great time on getting in and out Great dealer to go with. Would recommend this dealership to anyone.they have great team there to help you out. Thank you for all you have done. More

by gtford66gt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Johnson
Nov 28, 2018 -

Timbrook Kia responded

Thank you for your wonderful comments. We sincerely appreciate you! Welcome to the Timbrook Kia Family!

November 27, 2018

Rate of Service Always pleasant atmosphere. Staff is kind. Waiting room with admenititites like coffee and snacks are nice. Seems to be timely service. No real compla More

by SKYBLU222US
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Crowe, Dina Wilson, Keith Yoder
Nov 28, 2018 -

Timbrook Kia responded

Thank you so much for your wonderful comments. It is our pleasure to serve you and service your vehicle. Welcome to the Timbrook Kia Family. Dina Wilson, General Manager

November 27, 2018

Pleasant to work with The staff in the service center are always very pleasant. They don't ever judge my lack of knowledge or multiple questions and seem genuinely happy to More

by kiamom09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Crowe
Nov 28, 2018 -

Timbrook Kia responded

Thank you for your comments. We sincerely appreciate you as a valued customer of Timbrook Kia. If we can ever be of assistance, please feel free to let us know. Dina Wilson, General Manager

November 27, 2018

Great service I have always had excellent service. The employees are so nice and considerate and so helpful. I get an appointment right away and appreciate such g More

by DGLEATHERMAN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bucky Dayton, Ron Crowe, Keith Yoder
Nov 28, 2018 -

Timbrook Kia responded

Thank you for your comments. We sincerely appreciate you taking time to review our Service Department! It is our pleasure serving you and servicing your vehicle! Dina Wilson, General Manager

November 27, 2018

oil change thank you for your friendly service ron crowe Very helpful. I was there for a oil change and was there only 35 mins, thank you More

by LOUISTWIGG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Crowe
Nov 28, 2018 -

Timbrook Kia responded

Thank you for your comments. It is our pleasure serving you! Dina Wikson, General Manager

November 26, 2018

Wonderful Our experience here was by far the best we have encountered when buying a vehicle . Stephanie Bender and Dina Wilson only have their customers well be More

by Memaw2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dina Wilson, Stephanie Bender
Nov 28, 2018 -

Timbrook Kia responded

Thank you for nice comments. Welcome to the Timbrook Kia Family. We are glad you are here! Dina Wilson, General Manager.