Timbrook Ford Mercury

This is the best dealership in this area. They have the best technicians around this area. They have a very friendly staff and always treat you well. They have the best technicians around this area. They have a very friendly staff and always treat you well. More

Took my Ford Mustang Mache E GT in for 20K mile service. I was greeted by the friendly and very professional staff. I was directed to the waiting room, which was nice. The service was about 45 minutes, a I was greeted by the friendly and very professional staff. I was directed to the waiting room, which was nice. The service was about 45 minutes, and everyone there was kind and also informative. More

The Timbrook Ford dealership in Keyser WV is excellent. They are efficient, professional and kind. They are efficient, professional and kind. More

I arrived at the dealership on a Saturday just as they were about to close. The dealership remained open to allow me time to test drive the vehicle. I was more concerned about getting the employees out th were about to close. The dealership remained open to allow me time to test drive the vehicle. I was more concerned about getting the employees out the door to enjoy the rest of their Saturday than they were. I did not feel rushed at Timbrook. More

I am very happy with the service I receive at Keyser Timbrook Ford. I have been dealing with them for years and they are always great. Timbrook Ford. I have been dealing with them for years and they are always great. More

Such wonderful service. The dealership picked up my car from my workplace, completed the service, and returned it all while I was at work. Great service! The dealership picked up my car from my workplace, completed the service, and returned it all while I was at work. Great service! More

I had a great purchase experience at Timbrook Ford in Keyser. I made a trade for a lightly used 2017 F-150. They gave me a great deal on my trade in. Thank you Ben Benedict, Angelo Zaccone, and Jeremy Keyser. I made a trade for a lightly used 2017 F-150. They gave me a great deal on my trade in. Thank you Ben Benedict, Angelo Zaccone, and Jeremy Saville for making this a smooth and awesome visit! More

Did their job the right way with customer service in mind. Good place to deal. This was a factory service recall so there was no charge. mind. Good place to deal. This was a factory service recall so there was no charge. More

Ben, the salesman was very knowledgeable about the vehicles that I was interested in test driving. He explained all of the features of both vehicles before I test drove them. He followed up with me th vehicles that I was interested in test driving. He explained all of the features of both vehicles before I test drove them. He followed up with me the following day regarding any questions I might have about the vehicles. I explained my concerns about the price of the 2022 and he worked with me. I again test drove each vehicle. Angelo, who did my paperwork was very pleasant and explained everything to me as I signed. The facility is very clean and all of the staff I encountered were very friendly and pleasant. I did not feel pressured by anyone. More

Loved working with these people. They were fun, kind and serious when it came to do the work. Would gladly go back to them for my next purchase and plan to use them for all my servic They were fun, kind and serious when it came to do the work. Would gladly go back to them for my next purchase and plan to use them for all my service. More