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Tim's Truck Capital & Auto Sales, Inc. - Service Center

Epsom, NH

4.3
217 Reviews

217 Reviews of Tim's Truck Capital & Auto Sales, Inc. - Service Center

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June 26, 2025

Great service from Amber. Good selection of vehicals. Repairs corrected immediately. Was recommended by a friend. More

by rdcjam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Murray-Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you! Amber and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Tim's Truck Capital & Auto Sales, Inc..

June 21, 2025

Tim's wouldn't be much more or less than any other dealer of comparable size if it weren't for the fact that they push purchasers of vehicles to take out extended warranties through this company that is an a More

by billncheryl1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amber Murray-Hager
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Meyer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Emery
2.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Kostiew
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kerry Guptill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Pike
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Tim's Truck Capital & Auto Sales, Inc. responded

Bill, thank you for your feedback. We’re truly sorry to hear that your experience with the warranty coverage didn’t meet your expectations. We always strive to be transparent with what our protection plans cover, and we know how frustrating it can be when a claim doesn’t go the way you hoped. That said, these warranties have saved many of our customers thousands of dollars on repairs for major components like engines and transmissions—repairs that often wouldn’t be affordable out of pocket. We absolutely take customer concerns seriously and continuously evaluate who we partner with. If you're open to it, we’d appreciate the opportunity to revisit your claim and see if there’s anything more we can do to help. Please reach out to us directly, or let us know the best way to contact you. Sean McIntyre Sales Manager seanm@timstruckcapital.com

June 20, 2025

Great selection, good pricing, and friendly sales people. Also great service after the sale. Had a small issue with the truck and they took care of it at no charge. Would definitely recommend them!! More

by jpogmaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Pike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Tim's Truck Capital & Auto Sales, Inc..

June 19, 2025

I was very pleased to have done business with Tim's Truck Capital once again . I would highly recommend them More

by lenmarie55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Matewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Tim's Truck Capital & Auto Sales, Inc.. We look forward to having you as one of our valued customers for many more years to come!

June 15, 2025

Have had a great response from the repair shop with all the issues with the truck i traded for. However the truck should not have been for sale with all the issues that were not checked More

by scorpk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amber Murray-Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you for your feedback — I'm glad to hear our service team has been responsive and working with you on the issues that came up. That said, I completely understand your frustration, and I agree: a truck shouldn’t go out with unresolved problems. While some issues can be difficult to detect at the time of sale, we always want to make it right when something gets missed. Please feel free to reach out to me directly — I’d appreciate the opportunity to speak with you personally and see how we can make this a better experience for you. Sean McIntyre Sales Manager seanm@timstruckcapital.com

June 06, 2025

Bought my new truck on a Monday and after they fixed a few rings I had it Thursday with a full tank of gas and everything fixed and looking amazing. Couldn’t be happier with Cody and Matt More

by phelp.andreww
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Kostiew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 29, 2025

I'm extremely satisfied with the quality and professionalism of the service department. Bill has been excellent in making sure my truck is repaired to my satisfaction. The techs are knowledgeab More

by gerhead67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Pike
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you for choosing Tim's Truck Capital & Auto Sales, Inc.. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 17, 2025

Sales team was great. Customer service is personable. Purchase the truck in January and had some small issues that were addressed and taken care of buy sales manager Jeff More

by bpholmes81
Recommend Dealer
Yes
Employees Worked With
Amber Murray-Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Murray-Hager
May 17, 2025 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 16, 2025

Amber did a great job scheduling and getting my services done that were needed. Reason for 4 stars on Sales is a minor snafu with some of the paper work and I had to go back a second time to resign papers. More

by druz11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Murray-Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Dearborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Matewski
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thanks for sharing your thoughts about your experience with Amber and our team here at Tim's Truck Capital & Auto Sales, Inc. We appreciate your business and hope to see you again soon!

May 15, 2025

Costly. Labor was 2/3rds of the bill with no description. Took a week to get truck back, despite scheduling two weeks ahead. More

by levigallup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill Pike
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you for your feedback. We understand how important transparency and timely service are to our customers. Labor costs can sometimes make up a significant part of a repair bill, depending on the work involved, and we strive to provide detailed explanations when requested. I’m sorry your truck took longer than expected, especially after scheduling ahead. If you’d like, please reach out to me directly so I can review your service details and address any concerns you have. Sean McIntyre Sales Manager seanm@timstruckcapital.com

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