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Tim Short Honda

Ivel, KY

4.7
33 Reviews
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45 Malcom D Layne Dr

Ivel, KY

41642

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Showing 33 reviews

March 20, 2024

The services department made time to get car repaired before wife would need it for bady setting More

by Fuzz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrid Slone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert
March 20, 2024

Overall was a good experience. Some things that were discussed did not get done so i was a little irritated by that. Also low balled me pretty hard on my trade in. More

by No body
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris thomas
March 02, 2024

Very professional. Premises were clean and inviting. Personnel were knowledgeable and polite. All in all an excellent setup! More

by pennman3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mechanic
February 26, 2024

Cruise was amazing he really helped make the process of buying a vehicle easy and enjoyable. More

by tbartley12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarrid Slone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cruise Gibson
February 20, 2024

Great and helpful to deal with had a lot to decide from shortest time ever to buy car More

by Daniellrry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarrid Slone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny
February 06, 2024

Bryan Perkins has excellent customer service. Clean and friendly staff. Will definitely recommend Tim Short Honda More

by Lynn P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Perkins
January 23, 2024

Prompt service, regular updates, solid information on cost and time line, approachable staff , good customer care More

by moak41653
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrid Slone
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2024

Made the trip from Mt. Sterling to Ivel, just for a specific truck. Brian was an outstanding personable salesman. Worth the trip. More

by davenet2
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Perkins
January 02, 2024

Dan worked really hard to help us with everything and every option possible. My daughter is very happy. More

by Jules.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarrid Slone
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2023

Purchased a 2021 Hyuandi that I seen on the internet. Once the car was delivered to me by the dealership, I noticed there was a crack in the windshield. I immediately called the Dealership and spoke More

by ssmith3900
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jarrid Slone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny and Mason the main ones I worked with.
Dec 22, 2023 -

Tim Short Honda responded

Very sorry you feel you've had a negative experience with us. If a part is "fixable" then we will fix the issue, If it is deemed "unfixable" by a professional vendor we use then we go a step further and replace the part. Sounds like your issue with the windshield was indeed fixed professionally. Let us know if we can help you in the future. Thank you for your business and Happy Holidays!

Dec 22, 2023 -

ssmith3900 responded

At this point I just want to return the car. I was lied to and was told I could only get the 13% plus interest only if I agreed to purchase theft protection, which I believe is not and was not true. I am not happy period. You can still see a timy hole in the windshield where the repair was made.

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