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Tim Short Ford of LaFollette
La Follette, TN
213 Reviews
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Showing 213 reviews
January 26, 2020
Very disappointing Very disappointed that a named Ford dealership could be so untrustworthy. I drove 3 and a half hours to see a car that I was told had no modifications Very disappointed that a named Ford dealership could be so untrustworthy. I drove 3 and a half hours to see a car that I was told had no modifications, and when i got there, the car not only had modifications that were unsafe on the car, but had multiple modifications that were illegal(including having no catalytic converters, thus it would not pass emissions testing to register, and the car had illegal tint on the front windshield.) Even when bringing this up to who I believe was a financing employee, Brent, he said the car just wasn't for me and wouldn't acknowledge the major issues the car had and didn't seem to mind that the car was being sold despite the fact the engine was extremely unstable with the modified exhaust system. My salesman, Josh Ayers, was fine, i had no issues with him as a salesman, he let myself and my friend do a full inspection of the vehicle and helped us in every way he was able to, so him as a salesman was not a negative experience. If anyone is thinking of looking at a vehicle from this dealership, especially a sports car of any kind, I'd HIGHLY recommend having a 3rd party unbiased mechanic look at the vehicle, because the car may or may not be as advertised. The issues on this car were not something that are easy to miss, and should have been caught by a service tech while inspecting the car prior to sale, and should have been resolved. More
by cshaw
Employees Worked With
Josh Ayers, Brent Strange
January 12, 2020
On of the best I've ever.worked.with. Bought our two current vehicles there - 2 Ford Escapes. Great Service department as well, easy to set up appointments. current vehicles there - 2 Ford Escapes. Great Service department as well, easy to set up appointments. More
by Rcmaynard16
Employees Worked With
Russ Stevens
December 21, 2019
2012 Dodge 1500 Nice friendly service, worked with me to get a good deal. In the future, even though it out of my way, I would do business again. thanks Bob Re Nice friendly service, worked with me to get a good deal. In the future, even though it out of my way, I would do business again. thanks Bob Redford More
by 56chevy.2
Employees Worked With
Rusty Foster
November 26, 2019
Car Purchase I had totaled my car and was looking around at used cars. I had been looking on line and saw a couple I was interested in. I called and spoke with S I had totaled my car and was looking around at used cars. I had been looking on line and saw a couple I was interested in. I called and spoke with Scott Stanfield, he had the car sitting out front waiting on me when I arrived. After checking prices on same vehicle I feel I got a really good deal I purchased a 2017 Nissan Rogue and have had it about a week, I love it. I would recommed them and Scott Stanfield, if you are looking for a new or used vehicle. I didnt feel pressured to purchase and that is one of the things I liked the best. More
by tdabney
Employees Worked With
Scott Stanfield
November 21, 2019
One of the best car buying experiences I have ever had. No pressure from sales at all. Relaxed, enjoyable experience for my daughters first new car purchase. Totally recommend Short-Redmond Ford. You guys No pressure from sales at all. Relaxed, enjoyable experience for my daughters first new car purchase. Totally recommend Short-Redmond Ford. You guys are awesome! More
by kilaayers
Employees Worked With
Roger
November 08, 2019
This place has really changed. Great car buying experience! Josh was amazing to work with, no pressure, answered all my questions. Would definetly buy again. experience! Josh was amazing to work with, no pressure, answered all my questions. Would definetly buy again. More
by Jurj
Employees Worked With
Josh Ayers
October 09, 2019
John wrinkle was excellent very helpful, very knowledgeable and never pushy. I highly recommend this man and dealership. He helped me find every rebate possible. knowledgeable and never pushy. I highly recommend this man and dealership. He helped me find every rebate possible. More
by Bain
Employees Worked With
John wrinkle
September 11, 2019
Scott was very personable... had a great time hanging out. We bought a grand Jeep Cherokee… *Scott was our sales guy, and an extremely nice guy. We felt like a negotiation on pricing would have given this a f We bought a grand Jeep Cherokee… *Scott was our sales guy, and an extremely nice guy. We felt like a negotiation on pricing would have given this a five star rating, but there was no negotiations with the sales manager, which was extremely disappointing. Again, Scott was great. More
by Kimkinley
Employees Worked With
Scott
