Tim Short Ford of LaFollette

The overall buying process was okay. The only thing I wasn’t happy with was the failure to listen. I clearly stated I didn’t want my picture posted on social media on more than one occas The only thing I wasn’t happy with was the failure to listen. I clearly stated I didn’t want my picture posted on social media on more than one occasion. They posted the pictures anyway even after me clearly stating I didn’t want them to do so. My car also needed brake work done when I purchased the car. They did take it in and they turned the rotors but said the pads were okay. The pads definitely aren’t okay on the car. The car I was looking at before I found mine had been wrecked. They told me the car hadn’t been in any accidents. Luckily, I know what to look for. The car had been repainted on the trunk. After I pointed it out, they changed their story. I’ve been to other car lots and got much better service. The only reason I bought from Short Redmond is because they had the exact car I wanted. If you aren’t looking for any certain type of car, I’d probably recommend going somewhere else. The whole experience left a bad taste in my mouth. The only good thing that came out of it was the car. More

My Ford recall service repair was a hassle free experience! I got quick service with no appointment. experience! I got quick service with no appointment. More

Absolutely the best truck buying experience I’ve had purchasing experience I’ve had in my 32 years. Amazeing and fast service. Great prices. Great vehicles. And great employees! purchasing experience I’ve had in my 32 years. Amazeing and fast service. Great prices. Great vehicles. And great employees! More

We came looking for a used truck and had looked online a little bit and had an idea when we arrived. We were immediately greeted by Roger Adkins! He was very friendly and got a feel for what we were looking little bit and had an idea when we arrived. We were immediately greeted by Roger Adkins! He was very friendly and got a feel for what we were looking for. He took us straight to the truck that had peaked our interest the most. He was very thorough and quickly offered to let us drive it. He made sure we knew everything we needed to know as we drove around the 2012 Nissan Titan we were in. By the time we got back we were pretty much in love with the truck. He sat us down got the information and quickly found us the best deal! We were incredibly happy with everything and will be back for our other car needs for sure! Great place, great prices on solid vehicles and a wonderful staff on top of it! Would highly recommend this place as well as Roger! Great experience all around!! More

So thankful for Mike Wilcox and Tyler Williamson! They are both amazing. They made this first purchase for me smooth, and got my payments right where I needed them. I thank God for both of these guys! are both amazing. They made this first purchase for me smooth, and got my payments right where I needed them. I thank God for both of these guys! More

Great service Jason barnard helped me with everything I needed to get my truck definitely would recommend going there needed to get my truck definitely would recommend going there More

Went to short Redmond Ford to to buy my 3rd vehicle 2nd from John Winkle Was a great experience John was very helpful pick out a new car Gotta some great deal Just a great experience all around And it didn from John Winkle Was a great experience John was very helpful pick out a new car Gotta some great deal Just a great experience all around And it didn't take long Don't think I would go anywhere else to get a new car More

They communicated well and promptly. Curtious and friendly. Very informative have really good presentation. Would recommend friendly. Very informative have really good presentation. Would recommend More

Home town dealer home town prices no pressure sales atmosphere makes you feel like one of family atmosphere makes you feel like one of family More

Jason in Sales was patient and helpful both before AND after the sale. He met us outside, got our requirements, narrowed the field—and after a few test drives we made our choice. Very even-keeled and list after the sale. He met us outside, got our requirements, narrowed the field—and after a few test drives we made our choice. Very even-keeled and listens well. No pressure. Mike in Finance equally helpful and attentive. Good dealership, better than running to Knoxville. More