Tim Short Chrysler Dodge Jeep Ram of Maysville

I had a great experience very friendly employees and took there time to help me find what I wanted. Thank you there time to help me find what I wanted. Thank you More

Friendly with service as a person should get like being part of family. I have and will send other to them part of family. I have and will send other to them More

I’m not happy with the way they do business They advertise a price then jack it up also sold me a damaged vehicle the frame is so rusted out my service center said they won’t work on it and it is no advertise a price then jack it up also sold me a damaged vehicle the frame is so rusted out my service center said they won’t work on it and it is not safe to drive More

So I went to look at a cash car, first none of the sales people could answer any questions over the phone. It was very clear, this coming from someone who worked in franchised dealerships in all departments people could answer any questions over the phone. It was very clear, this coming from someone who worked in franchised dealerships in all departments and grew up in a franchised car dealership, that they had not been on the floor long nor did they know the first thing about a vehicle. Problem 1. The sales people were awful, could not answer anything did not know anything. Problem 2. Management was terrible, they did not know if they had a title or not, the manager treated me like someone coming into scam them over (turns out he is the owner). Problem 3. It was implied a SAFETY inspection had been done. While the dealer refused to hand over a copy of the UCI report I made the wrong decision and assumed because of the kind of dealership I was raised around had morals that all chrysler franchise dealers would have the same. That was not the case. This vehicle had either been inspected by Ray Charles or not at all. I knew by the test drive it needed shocks, o2 sensors, and spark plugs. Well I made it home after a 300 mile trip home and it dies. Turns out the brakes are gone, there is no sway bar links, the Trans was shot (cant prove anything i can see this being missed in a uci), motor mounts non existent (did not need spark plugs the mounts were so far gone the motor running was shaking the vehicle), brake booster failure as past and present code thay had at one time been cleared to sell it, and some other safety problems. Attempted were made over 17 times to contact the dealer with no response, no nothing. Then I get an email about paperwork not being done right with no document to sign. Still no return calls, no answers from Mr. Willoughby or anyone. Its sad because I have had good luck with morehead tim short. This maysville tim short chrysler dealer is easily and nicely put a joke. They need more qualified sales people and apparently a more qualified business model to run it. The only person that got anything done was the F&I guy. I have seen some sloppy dealers but this tops it. I have seen better small used car lots than this place. Oh well, lick your wounds and move on. Turn a $8500 vehicle into a $14000 vehicle thats worth $7k. Bad business is all I can say. More

I truly felt like I got a great deal. However, the customer service was very disappointing. We were left unattended for over an hour twice not knowing what was happening again great deal However, the customer service was very disappointing. We were left unattended for over an hour twice not knowing what was happening again great deal I believe however customer service was not up. More

Jordan was great! Did most of the deal via text and spent less time at the dealer than the three hour drive it took me to get there from out of state. He was super pol Did most of the deal via text and spent less time at the dealer than the three hour drive it took me to get there from out of state. He was super polite and met my deal needs without much ask. The car is perfect and feels brand new. 100% recommend this team!! More

Do oil changes and general maintenance and have always been satisfied no problem s now been satisfied no problem s now More

My sales representative was Corey. And He and Everyone there went above and beyond - from start to finish, the process was enjoyable. I'm so grateful for their expertise and kindnes And He and Everyone there went above and beyond - from start to finish, the process was enjoyable. I'm so grateful for their expertise and kindness. I'm loving my new car. Thanks Again Corey and Tim Short Chrysler Dodge Jeep Ram of Maysville! More

Terrance was on the ball with choosing exactly what we needed! The staff were polite and helpful. From start to finish they made me feel like my time mattered. needed! The staff were polite and helpful. From start to finish they made me feel like my time mattered. More

I had a very Good experience. The service department was on time and I didn’t have to wait long. Very friendly Loved the change in music! The service department was on time and I didn’t have to wait long. Very friendly Loved the change in music! More