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Tim Moran Hyundai - Service Center

Hemet, CA

4.7
1,213 Reviews

1,213 Reviews of Tim Moran Hyundai - Service Center

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November 16, 2021

Last time I will ever set foot at your dealershipWill Last time I will ever set foot at your dealership Will not recommend your place to anyone More

by lilly.mr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Guy Foster
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Gomez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Coulter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Ennis, Pat Gosch, Kory Foster, Torey Horgan
Nov 30, 2021 -

Tim Moran Hyundai responded

Mr. Lilly, thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind providing me with some details about your experience, I'd love to address your concerns in detail. Patrick Gosch General Manager pgosch@goschmail.com

November 15, 2021

I brought in my Santa Fe Sport for an oil change, and for them to check my battery because I have been having problems with it. Carlos was the man who helped me and checked me in. He turned the car on to obt More

by happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos
Nov 16, 2021 -

Tim Moran Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear that Carlos was so helpful to you and that he and our team were able to resolve the engine issue. Please don't hesitate to reach out if you need anything else, we truly appreciate your business and hope to see you again here at Gosch Hyundai. Kory Foster Service Manager kfoster@goschmail.com

November 13, 2021

Gosch Hyundai Thanks! My trip to the dealer was Great. Anthony made sure I took my Important belongings home. More

by Graciano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Coulter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2021 -

Tim Moran Hyundai responded

Thank you for the kind words for Anthony and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Kory Foster Service Manager kfoster@goschmail.com

November 13, 2021

Everyone was real friendly and professional. Got my service items done and all my recalls completed. No problems. No issues. More

by pcalderaz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2021 -

Tim Moran Hyundai responded

Thank you for your business and this review. We're happy to hear Guy and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kory Foster Service Manager kfoster@goschmail.com

November 12, 2021

My car was returned washed after getting an oil change. Staff was friendly and professional. More

by jrlarios55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

Tim Moran Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Hyundai, we look forward to having you as one of our valued customers for many more years to come! Kory Foster Service Manager kfoster@goschmail.com

November 12, 2021

Love this place, everyone is so helpful and considerate. I was really impressed with the contactless information on the television set. More

by c.donahue1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

Tim Moran Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Hyundai. Kory Foster Service Manager kfoster@goschmail.com

November 12, 2021

Great service. I was given a time that it would take and I got it on time More

by s.tillman46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

Tim Moran Hyundai responded

Thank you so much for your excellent review! We are so glad that Anthony had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Gosch Hyundai. Please don't hesitate to reach out if you need anything else. Kory Foster Service Manager kfoster@goschmail.com

November 09, 2021

Anthony in the service department is amazing brought our car in for service and was completely satisfied More

by Hyundai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Ennis
Nov 09, 2021 -

Tim Moran Hyundai responded

We are very happy to hear Anthony provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kory Foster Service Manager kfoster@goschmail.com

November 08, 2021

Happy with the service handled by Anthony. The wai was a little long, but I was told ahead of time. More

by rylwulff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2021 -

Tim Moran Hyundai responded

Thank you so much for your kind words for Anthony , and for taking the time to leave us this wonderful feedback! Kory Foster Service Manager kfoster@goschmail.com

November 05, 2021

Took my car in for service and had a great experience. Jose was fantastic and extremely helpful. He let me know what I need to think about fixing and didn't push me to get it done right away and I though More

by Rhonda Cosby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Nov 05, 2021 -

Tim Moran Hyundai responded

Thank you for taking the time to share your feedback with us, Rhonda. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Kory Foster Service Manager kfoster@goschmail.com

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