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Tim Moran Hyundai - Service Center

Hemet, CA

4.8
1,170 Reviews

1,170 Reviews of Tim Moran Hyundai - Service Center

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June 18, 2024

Always busy and takes longer than the estimate provided on paperwork shows..Getting cat wash adds more time too More

by Auto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Coulter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Tim Moran Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Guy Foster Service Manager GFoster@Goschmail.com

June 15, 2024

Quick and professional service. I would definitely order from Gosh Hyundai Parts in Hemet, California again. More

by Randall Gonzalez
Recommend Dealer
Yes
Employees Worked With
Greg Staples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2024 -

Tim Moran Hyundai responded

Thank you, Randall! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Hyundai, we look forward to having you as one of our valued customers for many more years to come! Guy Foster Service Manager GFoster@Goschmail.com

June 15, 2024

Anthony was wonderful. Nice efficient, and kept me updated every step of the way. Very thorough More

by deborahpaddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2024 -

Tim Moran Hyundai responded

It has been a pleasure serving you, Deborah. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gosch Hyundai, we look forward to having you as a valued customer for many years to come! Guy Foster Service Manager GFoster@Goschmail.com

June 15, 2024

It's a pleasure to bring Our car in for service. Never seems to take that long and the car runs great and feels safe after the service has been completed. Very happy with the service and JD, he is a More

by sparrygrm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Daniel Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2024 -

Tim Moran Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Guy Foster Service Manager GFoster@Goschmail.com

June 13, 2024

Customer service was superb. When there was a delay, the service agent notified me via text. More

by dawn.dann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Daniel Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2024 -

Tim Moran Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Guy Foster Service Manager GFoster@Goschmail.com

June 13, 2024

Guy And Anthony Are Wonderful. Anthony Has Great Customer Service. I Appreciate The Honesty And Efficiency. The Brakes Job Was Excellent. Thanks Again Anthony And Guy!!!! More

by tmw1203smile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2024 -

Tim Moran Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gosch Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else. Guy Foster Service Manager GFoster@Goschmail.com

June 11, 2024

Always courteous, reliable, friendly, professional, and honest. I drive away with confidence, after every experience that I have had at Gosch, for the last 20+ years. More

by ropartylite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Staples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Stitzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Tim Moran Hyundai responded

Thanks for sharing about your experience with Gosch Hyundai. We appreciate your business and look forward to serving you again! Guy Foster Service Manager GFoster@Goschmail.com

June 11, 2024

Customer service by Anthony was outstanding and I was very pleased with the amount of time it took to complete the task. More

by MCINTYH14HM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Tim Moran Hyundai responded

Thank you for your business and this review. We're happy to hear that Anthony was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Guy Foster Service Manager GFoster@Goschmail.com

June 10, 2024

It would be a good idea to give complimentary car wash for service paid for. More

by imjulz
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Tim Moran Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Carlos and our team met your expectations. Thank you for choosing Gosch Hyundai, we look forward to having you as a valued customer for many years! Guy Foster Service Manager GFoster@Goschmail.com

June 10, 2024

I have had pleasant experiences when visiting this dealership. The manager is nice and lets me know when my car will be ready. More

by masmitty402
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Tim Moran Hyundai responded

Thanks for sharing about your experience with Gosch Hyundai. We appreciate your business and hope to see you again soon! Guy Foster Service Manager GFoster@Goschmail.com

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