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Tim Moran Hyundai - Service Center

Hemet, CA

4.7
1,213 Reviews

1,213 Reviews of Tim Moran Hyundai - Service Center

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March 30, 2022

Greg helped me find all the parts my daughter needed for her car. He has great customer service and made sure we got the correct stuff! More

by samsam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Burcroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : GREG STAPLES
Apr 01, 2022 -

Tim Moran Hyundai responded

We are very happy to hear Greg provided you and your daughter with such a positive experience! We sincerely value your business and look forward to your next visit. Kory Foster Service Manager kfoster@goschmail.com

March 28, 2022

Another great experience with you service dept. Anthony is very professional, respectful and continues to keep me updated, if and unexpected issues arise. More

by perryhiestand1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Tim Moran Hyundai responded

Thank you for choosing Gosch Hyundai, your feedback and rating mean a lot to us. We're glad Anthony was able to help, and we hope to see you again! Kory Foster Service Manager kfoster@goschmail.com

March 28, 2022

Very friendly and communication was excellent. Clean and efficient, love the video inspection option I've never seen that before. Only complaint is that the oil change did take longer than expect More

by lacyluck777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Tim Moran Hyundai responded

We appreciate your business and our team looks forward to serving you again soon! Kory Foster Service Manager kfoster@goschmail.com

March 27, 2022

Top notch staff! Friendly, polite, and most of all helpful, when asked a question! I previously owned a 2002 Toyota 4 Runner and had such great experience at Gosch More

by barbarapaules
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Hernandez
Mar 27, 2022 -

Tim Moran Hyundai responded

Thank you for sharing your thoughts about your excellent experience with Gosch Hyundai. We appreciate the five-star rating. We look forward to having you as one of our valued customers for years to come, Barbara. Kory Foster Service Manager kfoster@goschmail.com

March 21, 2022

J.D was gr8. Did a good job and was done on time. Very helpful. More

by lcullop6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Tim Moran Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Kory Foster Service Manager kfoster@goschmail.com

March 21, 2022

Awesome Service Team. I recently had them check a sound on my breaks. I showed up at 7am. They called me back and gave me the verdict. Everything was terrific and no charg More

by carolyn.key
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Tim Moran Hyundai responded

Carolyn, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kory Foster Service Manager kfoster@goschmail.com

March 21, 2022

Very pleased with service I got from Anthony he got my car done sooner than expected. More

by sosburn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Coulter
Mar 22, 2022 -

Tim Moran Hyundai responded

Thank you for your very kind review. Anthony and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gosch Hyundai. Kory Foster Service Manager kfoster@goschmail.com

March 20, 2022

Great service and professional. I left my vehicle there with an issue that needed attention.. service depth found issues with vehicle.. thank you.. More

by Henry A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Tim Moran Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, Henry, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Hyundai, we look forward to having you as one of our valued customers for many more years to come! Kory Foster Service Manager kfoster@goschmail.com

March 19, 2022

Gosch Hyundai worst dealership Sonata paint peeling and chipping They would address your issue I would shop elsewhere They are aware of problem and refuse to help there customers Guy Foster Kory rooste More

by erickelley2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Guy Foster
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kory rooster Patrick gosh
Mar 21, 2022 -

Tim Moran Hyundai responded

Dear Mr. Kelley Thank you again for bringing in your 2015 Hyundai Sonata for the recalls and concerns. We are very sorry that Hyundai did not approve the repair of your paint issue you had since your vehicle was out of warranty. We hope that you are able to resolve those concerns with Hyundai Corporate and get your vehicle taken care of. Thank you again for choosing Gosch Hyundai. Patrick Gosch General Manager pgosch@goschmail.com

Mar 21, 2022 -

erickelley2008 responded

You guys there all all liars sad to say but true. Another Hyundai dealer took care of me because your location has crappy service took a week to do recalls that were a one day service You them lie about Service repairs in regards to paint. Just horrible never again!!!!

Mar 21, 2022 -

erickelley2008 responded

Big difference in service like night and day. Gosch Hyundai sucks!!!! Tustin Hyundai rocks!!!!! Maybe you can hire them for customer service classes. Your staff definitely needs it. Sad you can't resove simple problems

Mar 21, 2022 -

erickelley2008 responded

You guys there all all liars sad to say but true. Another Hyundai dealer took care of me because your location has crappy service took a week to do recalls that were a one day service You them lie about Service repairs in regards to paint. Just horrible never again!!!!

Mar 21, 2022 -

erickelley2008 responded

Even when I purchased vehicle fr your location in 2015 was charged for 3m protection package that was told already done to vechile few weeks later I'm being called to come in and have done. Allways address by a different name can't even get that right. You should also let mr guy foster know that someone that purchase a vehicle with you is a customer not the people that you service there rides. 9 times outta 10 they most likely be back to buy again Not in this case. Though learned my lesson.

Mar 21, 2022 -

erickelley2008 responded

Also Hyundai Corp did approve the repair. Get it straight. Your dealership would not allow any goodwill repair and wanted to highly overcharge. Also claim you have to subcontract out even though you have shop onsite Your managers also want to charge for glass windshield because they don't believe they can remove and replace a windshield without breaking it Give me a break straight liars. Get it together to many dealers out there for anyone to have to put up with this king of service. Maybe you should start replacing the pathetic liars behind the counter. Guy and Kory Foster. What a joke

March 18, 2022

I feel at home when im here. Everyone is very welcoming & helpful. Will def be back when its time for a new car &/or oil change🙂 More

by cheribear13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Ennis
Mar 21, 2022 -

Tim Moran Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kory Foster Service Manager kfoster@goschmail.com

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