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Tim Moran Hyundai - Service Center

Hemet, CA

4.7
1,213 Reviews

1,213 Reviews of Tim Moran Hyundai - Service Center

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May 02, 2022

Friendly fast help full and great service. Keeps Informs of the progress and status of job. More

by pimentelh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Tim Moran Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Kory Foster Service Manager kfoster@goschmail.com

May 02, 2022

Always kind and easy to talk to about our warranty. They help explaining some things that are on the tech side of things. They treat our vehicle with respect. We would not go to any other dealer but G More

by ratso.rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Tim Moran Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Gosch Hyundai! Kory Foster Service Manager kfoster@goschmail.com

May 05, 2022 -

ratso.rich responded

Thanks for putting great teams together.

April 26, 2022

After some difficult beginning, dealer made every effort to accomplish needed repairs and was successful More

by takeheart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2022 -

Tim Moran Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Kory Foster Service Manager kfoster@goschmail.com

April 25, 2022

Best customer service I have ever experienced. From start to finish everyone was friendly, knowledgeable and professional. More

by sjgranai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I am horrible with names. J.... that's all I know
Apr 25, 2022 -

Tim Moran Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Gosch Hyundai. Please don't hesitate to reach out if you need anything else. Kory Foster Service Manager kfoster@goschmail.com

April 24, 2022

Excellent service every time. Gosch Hyundai never fails. They take care of me and my car. Never had an issue. Love it! More

by Esperanza Rodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2022 -

Tim Moran Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Hyundai. Kory Foster Service Manager kfoster@goschmail.com

April 15, 2022

Great staff! Anthony is always courteous and professional. The waits are always pleasant, with coffee and snacks available. Thank you! More

by nuzen2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2022 -

Tim Moran Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Anthony always meets your expectations. Thank you again for choosing Gosch Hyundai, we look forward to having you as one of our valued customers for many more years to come! Kory Foster Service Manager kfoster@goschmail.com

April 14, 2022

Amazing, Incredible, fast and clear service in what they do. Qualified staff to provide excellent service. More

by erick.acevedoaguilar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Hernández
Apr 16, 2022 -

Tim Moran Hyundai responded

Thank you so much for your kind words, Erick, and for taking the time to leave us this wonderful feedback! Kory Foster Service Manager kfoster@goschmail.com

April 14, 2022

Super fast, super helpful, great communication. They helped me with my first oil change, as I was lost on where I was suppose to go. And it was done within two hours, I love their team! More

by monicachantha29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez Cisne
Apr 16, 2022 -

Tim Moran Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Monica, and look forward to your next visit. Kory Foster Service Manager kfoster@goschmail.com

April 11, 2022

Does everything I want just fine. They do a very good job. I like them. More

by Jclloyd58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Tim Moran Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Kory Foster Service Manager kfoster@goschmail.com

April 11, 2022

Dealership, ok. Sales people Always there to help answer questions with hopes of selling a vehicle. Service center, so so. Making expected completion time lies. And More

by marsoobian1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Coulter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Tim Moran Hyundai responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Kory Foster Service Manager kfoster@goschmail.com

Apr 12, 2022 -

marsoobian1 responded

Hi, Kory. Was good talking with you when i brought my Hyundai Sonata in for Oil change. Hope you're in good touch with Chris. He's a cool guy. I get and understand him. Issue herein with service and Service Writer was high price of O.C. as opposed to competing places. Then again, EVERYTHING is going up. Especially OIL PRICES. So then I understood that. However, i asked how long? "About 2 hours" he replied. Said, I made an appointment. He said even with appointments that is quoted time frame. Ok. However, it was closer to + 3hours. My phone charger was in car, and i had to turn my phone off! Temecula Hyundai has a no charge phone charging station with cables. And usually has my vehicle sone when promised, AND with a car wash. When they brought my vehicle around, they said they could NOT wash it. Car wash department was cloed!

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