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Tim Moran Hyundai - Service Center

Hemet, CA

4.7
1,219 Reviews

1,219 Reviews of Tim Moran Hyundai - Service Center

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October 01, 2024

Kade helped me find a replacement tire for my Hyundai Santa Fe the same day. Thank you. More

by hstitzel1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Aramburo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Tim Moran Hyundai responded

Thank you so much for your kind words for Kade and for taking the time to leave us this wonderful feedback! Guy Foster Service Manager GFoster@Goschmail.com

October 01, 2024

Fast and easy! There was no wait time when dropping off my car or picking up! More

by kingdomjan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
Oct 01, 2024 -

Tim Moran Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Tim Moran Hyundai, we look forward to having you as a valued customer for many years to come! Guy Foster Service Manager GFoster@Goschmail.com

September 30, 2024

Employee attitudes poor recently. Until this visit it seemed to be the ownership changes. But Coulter went beyond unprofessional to make it clear it’s, in fact the staff. Left detaile More

by procaller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cassandra Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Coulter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Tim Moran Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Danny Meraz General Manager DMeraz@goschmail.com

September 30, 2024

Great communication very friendly from all staff very helpful and customer service was just great More

by victor aldana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Tim Moran Hyundai responded

Thank you so much, Victor, for your kind words, and for taking the time to leave us this wonderful feedback! Guy Foster Service Manager GFoster@Goschmail.com

September 30, 2024

Very nice staff, gave me so much information that I was in need of. I can from a different dealership that was not helpful and nick was very helpful. More

by josievolger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick (Service)
Sep 30, 2024 -

Tim Moran Hyundai responded

Josie, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if Nick and our team can be of further assistance. Guy Foster Service Manager GFoster@Goschmail.com

September 28, 2024

I am very pleased with the service and Thankyou for assisting me with a previous concern I appreciate your service!😊 More

by ameriekisses
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Daniel Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Tim Moran Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Tim Moran Hyundai. Guy Foster Service Manager GFoster@Goschmail.com

September 27, 2024

I was only there for a recall notice, but I pleasantly surprised a free car wash More

by karen532008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Coulter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Tim Moran Hyundai responded

Thank you for this feedback, Karen. We appreciate your business and hope to see you again! Guy Foster Service Manager GFoster@Goschmail.com

September 26, 2024

Anthony is always great. I feel like he provides great advise & gives me a reason behind said advice. More

by Jlugo1610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Tim Moran Hyundai responded

Thanks for sharing about your experience with Tim Moran Hyundai. We appreciate your business and hope to see you again soon! Guy Foster Service Manager GFoster@Goschmail.com

September 25, 2024

Very helpful staff. Car was ready on time for the quoted price. Thanks for a great experience More

by ottoclark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Daniel Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Tim Moran Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Tim Moran Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else. Guy Foster Service Manager GFoster@Goschmail.com

September 24, 2024

Quick service, very attentive to what needed to be done to my vehicle, in and out in very little time More

by placa5150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Staffieri
Sep 26, 2024 -

Tim Moran Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Guy Foster Service Manager GFoster@Goschmail.com

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