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Tim Moran Hyundai - Service Center

Hemet, CA

4.8
1,170 Reviews

1,170 Reviews of Tim Moran Hyundai - Service Center

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August 13, 2024

Came in Saturday to the hyundai parts department. Had the pleasure of talking to Greg and Alex. They were able to assist on getting me new floors mats. Will come back to see you guys. More

by fikow46647
Recommend Dealer
Yes
Employees Worked With
Greg Staples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Carrillo.
Aug 14, 2024 -

Tim Moran Hyundai responded

Thank you for choosing Tim Moran Hyundai. Your feedback and rating mean a lot to us. We're glad Greg was able to help, and we hope to see you again! Guy Foster Service Manager GFoster@Goschmail.com

August 06, 2024

Fast to help customers out. They said that my car was going to take two hours but it was done in in an hour and half which was very efficient More

by bguamuch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Daniel Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Tim Moran Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Guy Foster Service Manager GFoster@Goschmail.com

August 06, 2024

Always a pleasant experience , I would recommend to all my friends and family.thanks for taking care of my car More

by kekebirdmurray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Daniel Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Tim Moran Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Tim Moran Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else. Guy Foster Service Manager GFoster@Goschmail.com

August 05, 2024

Work done in a timely manner. Part was ordered. I had to call to find out if part was in and also when it was painted. Was never notified. More

by buddy999999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Daniel Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Tim Moran Hyundai responded

Buddy, Thank you for choosing Tim Moran Hyundai. Your feedback and rating mean a lot to us. We're glad Jose and our team were able to help, and we hope to see you again! Guy Foster Service Manager GFoster@Goschmail.com

August 05, 2024

Carlos is great but the new owner up the prizes alot and I'm going to have to find somewhere else to get my car serviced, Good luck keeping their customers More

by angelicadiaz7826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Tim Moran Hyundai responded

Thank you for providing this feedback, Angelica, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Danny Meraz General Manager DMeraz@goschmail.com

July 31, 2024

Fast, friendly service. Was helped right away and had my vehicle back on time. Great Job!! More

by mike.cosmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Daniel Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Tim Moran Hyundai responded

Thank you, Mike, for choosing Tim Moran Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Guy Foster Service Manager GFoster@Goschmail.com

July 30, 2024

Anthony was great at solving my issues. He took the time to make sure my car received all the attention it needed. More

by parispc2455
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Tim Moran Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Anthony met your expectations. Thank you for choosing Tim Moran Hyundai, we look forward to having you as a valued customer for many years to come! Guy Foster Service Manager GFoster@Goschmail.com

July 30, 2024

He told me how long the work would take and resolved my car issues and it was all done like he said. Great experience! More

by Pancho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Tim Moran Hyundai responded

Thanks, Pancho, for sharing about your experience with Tim Moran Hyundai. We appreciate your business and hope to see you again soon! Guy Foster Service Manager GFoster@Goschmail.com

July 30, 2024

Outstanding service department and service advisor. I appreciate the transparency and overall service from start to finish. More

by leilani.richardson
Recommend Dealer
Yes
Employees Worked With
Guy Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Tim Moran Hyundai responded

Thank you so much, Leilani, for your kind words, and for taking the time to leave us this wonderful feedback! Guy Foster Service Manager GFoster@Goschmail.com

July 30, 2024

Very professional and stress free process. This is the first time I have experienced this. Very knowledgeable. More

by ESC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Tatum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Tim Moran Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Guy Foster Service Manager GFoster@Goschmail.com

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