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Tim Moran Hyundai - Service Center

Hemet, CA

4.7
1,213 Reviews

1,213 Reviews of Tim Moran Hyundai - Service Center

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August 23, 2023

Fast, efficient and cheap oil change service! I also LOVE that their carwash ALWAYS works unlike *cough* Hemet Jeep Chrysler* and they also don't take all day. Will continue to use them for my re More

by karinamarquezrobles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Daniel Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Tim Moran Hyundai responded

Thank you so much for your excellent review, Karina! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gosch Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else. Kory Foster Service Manager kfoster@goschmail.com

August 21, 2023

They replaced my engine and I have had nothing but engine lights going off since. Instead of giving me a loaner car while they fix my recalled issues I am forced to front the money and appeal to “corporate” More

by ncoutee55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Guy Foster
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Coulter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

ncoutee55 responded

I was told I could not receive a loaner vehicle, not that there weren’t any available. It’s another issue with an engine your service department just replaced. I was told that again when I personally came in last Thursday to inquire about a refund. I asked what they COULD DO for me and they told me “nothing”. I literally left in tears. I was given no help or options. When I said I would contact some higher up I was told “go ahead”. The most unprofessional and rude comment from someone who is supposed to be helpful. Thank you for your response, however, you still are not giving me any help with getting any of my money back.

August 19, 2023

Service dept guys are always very helpful & friendly! The wait has been longer than normal the last few times. More

by cheribear13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Ennis, Luis Zarco
Aug 21, 2023 -

Tim Moran Hyundai responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Kory Foster Service Manager kfoster@goschmail.com

August 19, 2023

They take good care of you and your car. The waiting room is clean and cool. More

by calcotruck18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Tim Moran Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Hyundai. Kory Foster Service Manager kfoster@goschmail.com

August 18, 2023

Carlos was super helpful with everything and explaining everything thank you again for all the help carlos. More

by diazemmanuelj13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Tim Moran Hyundai responded

Thank you for choosing Gosch Hyundai. Your feedback and rating mean a lot to us. We're glad Carlos was able to help, and we hope to see you again! Kory Foster Service Manager kfoster@goschmail.com

August 17, 2023

Excellent service. My car was done on time and they washed it!!!!! I couldn't be happier with the Hyundai Service Dept. Love my Hyundai!!! Thank you More

by lsoapes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Daniel Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Tim Moran Hyundai responded

Thanks for sharing your thoughts about your experience with Gosch Hyundai. We appreciate your business and hope to see you again soon! Kory Foster Service Manager kfoster@goschmail.com

August 15, 2023

Heather in parts was super helpful. She found exactly the part that I was looking for. Thanks! More

by castellanosj101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Daniel Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Tim Moran Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gosch Hyundai, we look forward to having you as a valued customer for many years to come! Kory Foster Service Manager kfoster@goschmail.com

August 15, 2023

Customer service was great. Got me what I needed in a timely manner. I really appreciate these guys. More

by Jeniferraz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Staples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Tim Moran Hyundai responded

Thank you so much for your kind words, Jenifer, and for taking the time to leave us this wonderful feedback! Kory Foster Service Manager kfoster@goschmail.com

August 07, 2023

originally I had a problem with the dealership, and thought they didn’t care about their customers, or customers cars. This couldn’t be further from the truth! They acted fast and apparently in respons More

by Andrew
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Tim Moran Hyundai responded

Thank you for getting back to me. I would love to meet up. Let's Plan this meeting. If Thursday at 10am works for you? Otherwise please call me to schedule a time. 951-492-4425

August 03, 2023

Very polite service department employees, all the coffee you need, clean and comfortable waiting room, excellent service More

by Markb1941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Tim Moran Hyundai responded

Mark, thank you for choosing Gosch Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Kory Foster Service Manager kfoster@goschmail.com

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