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Tim Moran Hyundai - Service Center

Hemet, CA

4.7
1,213 Reviews
Call Service Center (951) 397-2293

1,213 Reviews of Tim Moran Hyundai - Service Center

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September 15, 2023

Greg was very helpful and knowledgeable. Great customer service and he answered all of my questions. More

by Granrud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Staples
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2023 -

Tim Moran Hyundai responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gosch Hyundai, we look forward to having you as a valued customer for many years to come! Kory Foster Service Manager kfoster@goschmail.com

September 12, 2023

Always a positive experience! Everyone very pleasant especially Anthony . Service department always does a timely and expert job More

by gayleleggett2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2023 -

Tim Moran Hyundai responded

It's great to hear that Anthony and the team have been so helpful. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gosch Hyundai! Kory Foster Service Manager kfoster@goschmail.com

September 12, 2023

Anthony is the best service writer I've ever had the pleasure of speaking with More

by scribnerkryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Daniel Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2023 -

Tim Moran Hyundai responded

Thank you for your business and this review. We're happy to hear Anthony was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kory Foster Service Manager kfoster@goschmail.com

September 11, 2023

Took my vehicle in for my scheduled maintenance and was pleasantly surprised with how fast the process was. My service advisor, Anthony, was great! He communicated with me on everything and didn't try to u More

by ashleyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2023 -

Tim Moran Hyundai responded

Ashley, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gosch Hyundai, Anthony and our team look forward to having you as a valued customer for many years to come! Kory Foster Service Manager kfoster@goschmail.com

September 08, 2023

Carlos is the best and I will always return to him for service! Thank you guys! More

by JoanneH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 10, 2023 -

Tim Moran Hyundai responded

Joanne, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Carlos met your expectations. Thank you for choosing Gosch Hyundai. We look forward to having you as a valued customer for many years to come! Kory Foster Service Manager kfoster@goschmail.com

September 01, 2023

Great service as always and with the best techs in the business. I will definitely recommend More

by Azamacona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Daniel Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 04, 2023 -

Tim Moran Hyundai responded

Thanks for sharing about your experience with Gosch Hyundai. We appreciate your business and hope to see you again soon! Kory Foster Service Manager kfoster@goschmail.com

September 01, 2023

They sold me a car that was not inspected told me if I had any problems before 90 days to bring back when I took the car back in a week they said there was nothing they can do More

by rebeccasloan8377
Recommend Dealer
No
Employees Worked With
Ricky Aguilar
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Sep 07, 2023 -

Tim Moran Hyundai responded

Rebecca, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Patrick Gosch General Manager pgosch@goschmail.com

September 01, 2023

Ok will be back in the future for service on my 2017 Hyundai , I’ll Rather have a different person to help me More

by sdevonna27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Coulter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 04, 2023 -

Tim Moran Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail. Kory Foster Service Manager kfoster@goschmail.com

August 30, 2023

Gosh Hyundai is a Average Hyundai dealership but this one is on the smaller side. More

by Huff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Hernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2023 -

Tim Moran Hyundai responded

Hello Huff! We appreciate your input. While we may not have the largest showroom, our focus is on delivering quality vehicles and exceptional customer service. We believe in creating a more intimate and customer-centric experience. If there's anything more you'd like to see or any specific way we can improve, please let us know. Best regards, Patrick Gosch Gosch Hyundai

August 30, 2023

Service is quick, dealership is clean (including waiting area) and everyone is very friendly. Highly recommend. More

by lisalod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2023 -

Tim Moran Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Kory Foster Service Manager kfoster@goschmail.com

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