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Tim Moran Hyundai - Service Center

Hemet, CA

4.7
1,213 Reviews

1,213 Reviews of Tim Moran Hyundai - Service Center

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November 30, 2023

Very professional and great customer service. Anthony was very polite, took care of my vehicle and even provided a complimentary wash. More

by miggonzalez5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Tim Moran Hyundai responded

Thank you for choosing Gosch Hyundai. Your feedback and rating mean a lot to us. We're glad Anthony was able to help, and we hope to see you again! Kory Foster Service Manager kfoster@goschmail.com

November 30, 2023

Anthony as usual takes good care of my car’s service needs. A special thanks to Joe one of the service tech. After picking up my vehicle from getting the low level fuel pump and sending unit replaced, I More

by skipr99891
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Daniel Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Tech Joe
Nov 30, 2023 -

Tim Moran Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Anthony here at Gosch Hyundai. Kory Foster Service Manager kfoster@goschmail.com

November 28, 2023

You take to long to evaluate the problem was 3-5 days just to diagnose. Employees ver pleasant that not a problem just the wait is ridiculous More

by llb8020
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Guy Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Daniel Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2023 -

Tim Moran Hyundai responded

Thank you for coming to the Gosch Auto Group. I am sorry to hear that you are experiencing issues with your vehicle. We understand that time is of the essence and valuable. We are working our very best to accommodate every customer in a timely manner. Unfortunately, we are currently busy in the shop during the holiday season. If you have any questions feel free to contact me. Thank you Guy Foster Service manager 951-492-4425

November 25, 2023

Great service from Gosch Hyundai, if I need service I just call get an appointment and I know they will get my car fixed and out in a timely manner. More

by Stinky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Meraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince C., finance department , Luis Zarco
Nov 26, 2023 -

Tim Moran Hyundai responded

Thanks for sharing your thoughts about your experience with Gosch Hyundai. We appreciate your business and hope to see you again soon! Kory Foster Service Manager kfoster@goschmail.com

November 24, 2023

I’ve done business with many different auto dealers through the years and Gosch Hyundai is the best. Just had my new car in for service and everything was excellent. More

by john.pingel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2023 -

Tim Moran Hyundai responded

Thank you so much for your kind words, John, and for taking the time to leave us this wonderful feedback! Kory Foster Service Manager kfoster@goschmail.com

November 23, 2023

Excellent service. I was out on time and able to make my doct appt that day More

by jerilpage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2023 -

Tim Moran Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Kory Foster Service Manager kfoster@goschmail.com

November 22, 2023

The service advisors at Gosch Hyundai are super knowledgeable and always provide fast and friendly service. More

by saras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Daniel Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2023 -

Tim Moran Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Hyundai, we look forward to having you as one of our valued customers for many more years to come! Kory Foster Service Manager kfoster@goschmail.com

November 21, 2023

Came in for a parts exchange and Gregg was able to help me out with quick with great service. More

by Luisdelacruz7590
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Burcroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Staples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Aramburo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Tim Moran Hyundai responded

Luis, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Greg met your expectations. Thank you for choosing Gosch Hyundai, we look forward to having you as a valued customer for many years to come! Kory Foster Service Manager kfoster@goschmail.com

November 21, 2023

Anthony was so nice and helpful and curious, I thanked him for all he did. More

by myartiemr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Colter
Nov 21, 2023 -

Tim Moran Hyundai responded

Thanks for sharing your thoughts about your experience with Gosch Hyundai. Anthony and our team appreciate your business and hope to see you again soon! Kory Foster Service Manager kfoster@goschmail.com

November 17, 2023

Waited too long for my car to be ready while it was in the parking lot More

by juangarcia5026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2023 -

Tim Moran Hyundai responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Patrick Gosch General Manager pgosch@goschmail.com

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