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Tim Moran Hyundai - Service Center

Hemet, CA

4.7
1,218 Reviews

1,218 Reviews of Tim Moran Hyundai - Service Center

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November 07, 2024

Anthony who checked me in provided good customer service. I am very happy with the service. More

by milesrick7949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Tim Moran Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Anthony was our team, and we look forward to working with you again. Guy Foster Service Manager GFoster@Goschmail.com

November 06, 2024

Staff is courteous and had my car in a day no issues for this trip More

by Alvisgr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Hernandez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Daniel Gutierrez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Tim Moran Hyundai responded

Thanks for sharing about your experience with Tim Moran Hyundai. Carlos, Jose, and our team appreciate your business and hope to see you again soon! Guy Foster Service Manager GFoster@Goschmail.com

November 04, 2024

The gentleman who checked me in provided good customer service. I am very happy with the service. More

by aduarte22.ad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't see the person in service dept
Nov 05, 2024 -

Tim Moran Hyundai responded

We appreciate your business and this review. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Guy Foster Service Manager GFoster@Goschmail.com

November 01, 2024

10/10 guy you guys have on the floor. Helped me out with every worry I had! More

by Alohan96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Daniel Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Tim Moran Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Guy Foster Service Manager GFoster@Goschmail.com

October 31, 2024

While my car was ultimately fixed, and the service itself successful, my low evaluation is due to poor communication. It was very challenging to get in touch with my service advisor, which meant I had to mak More

by gdavidson802
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Coulter
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Tim Moran Hyundai responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Danny Meraz General Manager DMeraz@goschmail.com

Nov 01, 2024 -

gdavidson802 responded

Happy to share my thoughts with you Danny. I will reach out privately.

October 28, 2024

Thank you Anthony for finally getting my replacement part put on my car. I really appreciate the help. More

by christensen_pete
Recommend Dealer
Yes
Employees Worked With
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Tim Moran Hyundai responded

Pete, Thanks for sharing about your experience with Tim Moran Hyundai. Anthony and our team appreciate your business and hope to see you again soon! Guy Foster Service Manager GFoster@Goschmail.com

October 28, 2024

Service was fast and Anthony was very professional and helpful. Thank you for the great experience More

by amberbusic2121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Tim Moran Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Amber, and it's great to hear about your excellent experience here at Tim Moran Hyundai. Guy Foster Service Manager GFoster@Goschmail.com

October 28, 2024

This was my second time to service my haundai 2023 Tucson. They did a great job and did the service while I waited. I will be back More

by mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Tim Moran Hyundai responded

Mary, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Tim Moran Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else. Guy Foster Service Manager GFoster@Goschmail.com

October 27, 2024

Though the work was good and the people there are great I had a very hard time communicating with my service tech Ric. He would not answer his phone (I know they are busy) and would not return my voice mails More

by mogmusic57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Guy Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Tim Moran Hyundai responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Danny Meraz General Manager DMeraz@timmoranmail.com

October 26, 2024

Always have had a good experience with all my needs, whether working with the service department, finance or purchasing a car. More

by TAYMOURCHARITY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Tatum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2024 -

Tim Moran Hyundai responded

Thank you, Charity, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Tim Moran Hyundai. Guy Foster Service Manager GFoster@Goschmail.com