Tim Moran Hyundai - Service Center

Carlos originally took my veichle in when I brought it in for service. He was quick and dilligent and addressed my concerns about a defective window part that was still under warranty. He assured me that he for service. He was quick and dilligent and addressed my concerns about a defective window part that was still under warranty. He assured me that he would order the correct parts and call me next week to bring the car back to make the repair when the parts came in. Over the weekend I had experienced some weird safety malfunction while driving the car, noticing every safety light in the car came on. I decided to take the car back on Monday since I was told the window part had come in. This time I left the car with Anthony. I told him about the safety light issues and showed him a picture of the problem, I also told him that I was told the window part had come in. He told me that he would have the safety issues checked out and the window fixed and would call me by that afternoon to advise me on the next steps. 2 days go by and I don't hear from anyone so I called the dealership to follow up with Anthony but was told he was busy on the phone with an insurance adjuster and he would call me back. He finally called me back the next day in which I asked him about the status of my car and he told me they were still working on and the car was not ready, I let him know that I would be leaving town for the weekend and needed my car back as soon as possible. I had to make other arrangements since my car was not ready and Anthony finally called me Friday an hour before closing to tell me the car was ready, they could not find anything wrong with it and they would still need to order another part to repair the window. They had the car in the possession an entire week, I had to make other arrangements for my weekend trip and my window is still not fixed! It has been at least 2 weeks since I picked up my car and have not heard anything about the final part to fix my window. More

It is always a pleasure doing business with Gosch. Everyone is very professional and helpful. Carlos Hernandez has been our service provider and he is exceptional! Always provides the best service! Everyone is very professional and helpful. Carlos Hernandez has been our service provider and he is exceptional! Always provides the best service! More

Gave one price for fixing items in my car and then changed the price. Unprofessional changed the price. Unprofessional More

I’m very pleased with the whole experience. This is my shop from now on. This is my shop from now on. More

I thought I had made arrangements with the dealership to get four new tires put onto my car. At the time of service I was informed the tires weren’t there and I would have to come back for another visit to get four new tires put onto my car. At the time of service I was informed the tires weren’t there and I would have to come back for another visit to get tires. I told Anthony I was extremely disappointed as I work. He said he would do everything he could to get the tires I wanted put onto my car that day. Anthony contacted me and informed me he found the tires and all was good. I really appreciated his efforts in trying to correct something he had no part of at the beginning. His efforts made me happy. Outstanding customer service on his part alone. More

Everyone in the service dept was awesome. JD was super helpful every step of the way, keeping me in the loop of where my car was and explaining everything. Great job! JD was super helpful every step of the way, keeping me in the loop of where my car was and explaining everything. Great job! More

We needed batteries for two key fobs for our Tucson. We walked into Hyundai Parts and Heather, Parts Specialists immediately greeted us. She knew exactly what we needed, opened up both fobs and replaced We walked into Hyundai Parts and Heather, Parts Specialists immediately greeted us. She knew exactly what we needed, opened up both fobs and replaced the batteries. She was very friendly and seemed happy to help us. I was very impressed with Heather's attitude and thoroughness and we were on our way within five minutes. What a wonderful experience! More

Gosch Hyundai is amazing. From sales to service, they are great. They go above and beyond other dealers. From sales to service, they are great. They go above and beyond other dealers. More

Great service and teamwork by crew for needed services on vehicle during busy rainy days so thank you! vehicle during busy rainy days so thank you! More

Always does a great and efficient job with my car when I bring it in. bring it in. More