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Tim Moran Hyundai - Service Center

Hemet, CA

4.7
1,301 Reviews
Call Service Center (951) 397-2293

1,301 Reviews of Tim Moran Hyundai - Service Center

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November 26, 2024

Great service! Jd always takes care of my needs on my vehicle. No other substitution! More

by Benitezjoe183
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ El Jaouhari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Daniel Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2024 -

Tim Moran Hyundai responded

Thanks for sharing about your experience with Tim Moran Hyundai. We appreciate your business and hope to see you again soon! Guy Foster Service Manager GFoster@Goschmail.com

November 26, 2024

The staff is courteous. The place is extremely clean and my vehicle was returned washed excellent experience. More

by Ernest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Daniel Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Tatum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vicente Coronel
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Nov 27, 2024 -

Tim Moran Hyundai responded

It has been a pleasure serving you, Ernest. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Tim Moran Hyundai, we look forward to having you as a valued customer for many years to come! Guy Foster Service Manager GFoster@Goschmail.com

November 22, 2024

The service was reasonably quick. People were pleasant. During the tire change I discovered when I got home that they left one of the valve stem caps off. More

by guitarsb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 23, 2024 -

Tim Moran Hyundai responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Guy Foster Service Manager GFoster@Goschmail.com

November 12, 2024

Why did I get transmission service twice within 11 month period. Did not get a reply. More

by tomhambrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Daniel Gutierrez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Tim Moran Hyundai responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Danny Meraz General Manager DMeraz@goschmail.com

November 07, 2024

Thank You to Nick my service rep. I appreciate the excellent customer service, and courteous staff. More

by karlenebaugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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Nov 08, 2024 -

Tim Moran Hyundai responded

Karlene, Thank you so much for your kind words for Nick and our team. We appreciate you for taking the time to leave us this wonderful feedback! Guy Foster Service Manager GFoster@Goschmail.com

November 07, 2024

Anthony who checked me in provided good customer service. I am very happy with the service. More

by milesrick7949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2024 -

Tim Moran Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Anthony was our team, and we look forward to working with you again. Guy Foster Service Manager GFoster@Goschmail.com

November 06, 2024

Staff is courteous and had my car in a day no issues for this trip More

by Alvisgr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Hernandez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Daniel Gutierrez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2024 -

Tim Moran Hyundai responded

Thanks for sharing about your experience with Tim Moran Hyundai. Carlos, Jose, and our team appreciate your business and hope to see you again soon! Guy Foster Service Manager GFoster@Goschmail.com

November 04, 2024

The gentleman who checked me in provided good customer service. I am very happy with the service. More

by aduarte22.ad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't see the person in service dept
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Nov 05, 2024 -

Tim Moran Hyundai responded

We appreciate your business and this review. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Guy Foster Service Manager GFoster@Goschmail.com

November 01, 2024

10/10 guy you guys have on the floor. Helped me out with every worry I had! More

by Alohan96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Daniel Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2024 -

Tim Moran Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Guy Foster Service Manager GFoster@Goschmail.com

October 31, 2024

While my car was ultimately fixed, and the service itself successful, my low evaluation is due to poor communication. It was very challenging to get in touch with my service advisor, which meant I had to mak More

by gdavidson802
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Coulter
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2024 -

Tim Moran Hyundai responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Danny Meraz General Manager DMeraz@goschmail.com

Nov 01, 2024 -

gdavidson802 responded

Happy to share my thoughts with you Danny. I will reach out privately.

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